[asterisk-bugs] [Asterisk 0010424]: Allow realtime members on non realtime queues/A member with priorty < 0 is logged out
noreply at bugs.digium.com
noreply at bugs.digium.com
Mon Aug 20 10:23:18 CDT 2007
A NOTE has been added to this issue.
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http://bugs.digium.com/view.php?id=10424
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Reported By: irroot
Assigned To: putnopvut
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Project: Asterisk
Issue ID: 10424
Category: Applications/app_queue
Reproducibility: N/A
Severity: trivial
Priority: normal
Status: assigned
Asterisk Version: 1.4.10
SVN Branch (only for SVN checkouts, not tarball releases): N/A
SVN Revision (number only!):
Disclaimer on File?: N/A
Request Review:
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Date Submitted: 08-10-2007 02:18 CDT
Last Modified: 08-20-2007 10:23 CDT
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Summary: Allow realtime members on non realtime queues/A
member with priorty < 0 is logged out
Description:
hi there some trivial patches extending on the recent changes (adding
update_realtime_members) it seems to make logic sence to allow realtime
agents on non realtime queues (ive been doing this for over a year
already).
ive also been setting the priorty field in SQL to a negitive value as
opposed to deleteing the agent to log them off and then back to there
existing value to log them on again.
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irroot - 08-20-07 10:23
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its fine no stress ...
as the the pause status is not stored for realtime users
(persistantmembers off and not dynamicialy added) for a auto pause there is
no write back to set the status a reload will loose this ....
what i sugest is a 2 prong approach
1)auto pause is tempory for say XX seconds ... (i prefer this approach as
it will allow a call to escalate to a higher penalty caller ... and have
the agent ring next time round) (set autopause to a integer)
2)as is (if autopause set to yes) the user is permanently paused
in both cases esp 2 the DB needs to be updated to reflect this ...
now using a view in pg at least you cannot update it so the table used by
queues should not be a view ... and there should be a way of determining
the loged in/out status from the query ....
hope this makes some sense ...
Issue History
Date Modified Username Field Change
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08-20-07 10:23 irroot Note Added: 0069095
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