[asterisk-biz] Hotel PMS gateway product?

[Patrick Lists]

On 07/26/2013 10:33 AM, Alistair Cunningham wrote:
> Enswitch used to be able to connect to hotel Property Management Systems
> (PMSs) using a gateway box made by Intouch Digital. This allowed it to
> act as a hosted telephony system for hotels, with the PMS sending room
> updates (e.g. guest checking in/out) to Enswitch so that calls could be
> allowed/disallowed, and Enswitch sending billing updates to the PMS so
> that calls would appear on guests' bills when they checked out.
>
> Unfortunately Intouch Digital are no longer trading. I've been looking
> for a replacement product without success. Internet searches for "hotel
> PMS gateway" and similar tend to produce the Enswitch documentation as
> their first result.
>
> Does anyone know of a replacement PMS gateway product that we could use
> to provide this functionality? We'd prefer not to have to implement the
> protocol for each PMS system out there, particularly as many of them run
> over serial cables (and thus awkward to integrate with a remote hosted
> telephony system) and are poorly documented.

Hi Alistair,

AFAIK documentation about these PMS systems is usually licensed/behind a 
paywall with big NDAs attached.

In my notes I have the following:

http://www.imagicle.com/Products/Control/Hospitalityservices/BluesPMSLinkforMicrosFidelio/tabid/223/language/en-US/Default.aspx

PBillX  - www.pbillx.org hugh.bell at pbillx.org

Xorcom  - 
http://www.xorcom.com/first-micros-fidelio-certified-asterisk-interface-enables-xorcom-pbx-to-penetrate-hospitality-market

Some tech specs:
http://www.htng.org/released-technical-specifications

Search the Asterisk list for Lee Jenkins. He once mentioned that he 
wrote a middleware bridge for Micros Fidelio.

Last I heard certification is rather expensive (several thousand US$).

If you find anything sensible I would appreciate it if you could keep us 
updated.

Regards,
Patrick