[asterisk-biz] religious arguments and billing systems

[Nitzan Kon]

Bruce,

It would be helpful if you posted what it is exactly that you
need done. A2Billing is a great billing system if you are the
DIY type and can modify it - or you have someone on your team
who can. It's actually one of the easiest billing systems to
modify which is exactly what makes it so powerful.

--- On Mon, 7/18/11, Bruce Ferrell <bferrell at baywinds.org> wrote:

> Folks,
> 
> I've been a Linux systems professional since 1993. 
> I've been a telecommunications professional since 1980; a
> veteran of Western Union and MCI.  I've worked with
> just about every major Linux distribution and many non Linux
> *IX platforms. I have made very specific engineering
> decisions for my systems as a result of my experience. 
> In all those years one refrain I've heard from as a dull
> drum beat from developers is that "if you pay me, you can
> complain/ask for extras".
> 
> Well, I find myself in the position of both being able and
> willing to pay for support... Only to find that the
> developers now want to only support if they can re-engineer
> my systems.  I even had one vendor collect money for
> three months before telling he was unsure if or when he
> would be able to support me, but if I was willing to pay
> extra for development, it might accelerate what I
> needed.  Needless to say, I declined the extortion and
> got my money back.
> 
> I'm not asking for asterisk or billing  on
> windows.  I'm not willing to put in windows... Nor am I
> willing to put in Debian or Ubuntu.  I place all three
> in the same class... the toy of the day.  I won't
> debate this but I will discuss it off list if you're so
> inclined.
> 
> I have a working Asterisk system.  it IS generating
> revenue.  I need to be able for my non-technical staff
> to be able to operate and provision it.  I have
> installed a2billing and approached it's commercial entity
> for training only to have my request avoided.  I
> mention them by name only because this venue gave them such
> a high recommendation only to disappoint me again.
> 
> So, now I ask... Is there any vendor that is willing and
> competent to provide support for a fee without trying to
> re-engineer my system?    Do notice, I said for a
> fee.  Not free.  I am pursuing this line of
> inquiry as well as others.  BTW, no, I will not be
> putting in freeswitch, SER or other similar solutions at
> this time.  I have a very specific task that needs
> accomplished and am willing to pay a reasonable amount to
> get there.
> 
> 
> 
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