[asterisk-biz] Destop vs webbased

[Ruddy Gbaguidi]

Thanks Zoa

Yes, my biggest concern was about the performance of a webbased phone. When
we consider that a browser take a lot of ressources it self and a

Flash based audio can interfere this any other flash running like youtube
and other websites.

Also, the users can easily close their browser and their phone ...

So, I guess for the moment, the classic desktop application is still the
best.

On zoiper, do you have any webbased version ?

 

Thanks

 

 

 

From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Zoa
Sent: Friday 2010-01-15 8:36 AM
To: asterisk-biz at lists.digium.com
Subject: Re: [asterisk-biz] Destop vs webbased

 


It all depends on the situation, i work for www.zoiper.com, we have or are
working on all 3 scenario's. 
In general the overal audio quality of a desktop solution will be >>
webbased (active-x/npapi/java) >> flash based.

However, the ease of use (from an installation point of view) is the other
way around.

If the agents are using browser based software and they don't really surf to
anything but their work, webbased will be fine.
If they have acces to the complete web, including flash websites and
javascript cpu intense websites, i would not recommend it. 

Zoa 

On 1/14/2010 6:42 PM, Ruddy Gbaguidi wrote: 

Hi all

We are currently working on a softphone integrated with others features that
could be use 

by anybody or agents in a call center.

With all the flash web softphones like gizmocall coming out these days, I
would like to know in an enterprise environment,

what is the most suitable ? The classic desktop application that you can
install and run or a web based phone that run on your browser ?

 

Thanks

 

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