[asterisk-biz] Call Center inquirey

[Brandon Kern]

We use:

www.vicidial.com and asterisk for dialer and class 4/5 services
www.voipinvite.com for SIP termination

no problems for 2 years running :)

Email me if you want to get hooked up with them.

Brandon
brandonkern27 (at) yahoo.com







________________________________
From: praveen kumar <pbx.kumar at gmail.com>
To: Commercial and Business-Oriented Asterisk Discussion <asterisk-biz at lists.digium.com>
Sent: Sun, March 28, 2010 12:38:48 PM
Subject: Re: [asterisk-biz] Call Center inquirey

If you are looking at hosted call centre, I would recommend Invox -
http://www.invox.com

They have a call center app allowing agents to take call on IP,
landlines or even Skype. Comes integrated with Google Maps (callers
location), Whitepages and screenpops integrated with all CRMs - SF,
Sugar, Zoho and even databases. Runs on browser. I may be wrong but it
may be running off asterisk.

On Sat, Mar 27, 2010 at 9:46 PM, Alexander Argov
<argovalexander at gmail.com> wrote:
>
>
> On Sat, Mar 27, 2010 at 2:22 AM, Milind Saraswala <milind at aljalea.com>
> wrote:
>>
>> This is the requirement for Call Center
>>
>> I am intrested in Asterisk which should be setup by myself but with the
>> help of some professional guy who can help me do. I am ready to pay him his
>> charges. Kindly give me reply ASAP
>> Note that it work with MS SQL and Arabic text to speech engine
>>
>> 1-      Connect al the 3 branches (A, B & C) together through IP phones (A
>> and B will have internal extensions).
>> 2-      Control all the calls through the main call center in shuwaikh
>> 3-      Transfer our current phone line available B and C to the call
>> center to A in order to help to publish our current commercial number.
>> 4-      Install call center software integrate with our data (SQL).
>> 5-      The software will automatically pop up the customer details when
>> phone rings.
>> 6-      Automatic machine answer and direction.
>> 7-      ISDN & E1 configuration
>> 8-       Detailed statistic report of calls
>> 9-      Call recording feature.
>> 10-   85 employees phone
>> 11-   25 supervisors phone
>> 12-   14 manager and call center phone (5 phone extensions and 5 headset
>> Bluetooth or etc..).
>> 13-   Any extra features you can provide.
>>
>>
>> Morning  +965-66829752,+965-97848015
>> Evening +965-97848015,+965-24981523
>>
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>
>
> Hello Milind.
>
>
>
> We can help you with your call center. You can find all about our call
> center and service. In our website
>
>
>
> http://www.tikalnetworks.com/voip/index.php?cid=49
>
>
>
> Please do not hesitate to contact me should you have any question or need
> additional information to the following telephone numbers or to my e-mail.
>
>
>
> Alex
>
>
>
>
>
>  www.tikalnetworks.com
>
> Alexander Argov CEO
>
> Mobile +972 (52) 3682486
>
> Tel +972 (3) 9279100
>
> Fax +972 (3) 9279121
>
> POB 3409 49510 Israel
>
>
>
> email: alex at tikalnetworks.com
>
> --
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>
> asterisk-biz mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-biz
>

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