[asterisk-biz] vanity toll free

[Alex Balashov]

That's true.  I agree with that.  I just think it's not nearly as 
important as it used to be, and so if it is proving exceptionally 
difficult, don't worry about it.

Trixter aka Bret McDanel wrote:

> On Mon, 2009-03-02 at 12:52 -0800, Tracy Reed wrote:
>> On Mon, Mar 02, 2009 at 03:20:00PM -0500, Alex Balashov spake thusly:
>>> I don't really see the point.  "Toll-free" is becoming less and less 
>>> relevant as mobile calls don't make a local/LD distinction and most VoIP 
>>> lines don't either.
>> That's a good point. I just checked and the vanity DID I really want
>> is not available in any area code. So either I'll come up with
>> something else or just stick with my acceptable but not optimal vanity
>> toll free. Thanks!
> 
> I think a counter point would be that in the US at least there are a lot
> of people that are older, and they, more than younger folk, generally
> associate a tollfree, particularly a vanity tollfree, with a company
> that is more reputable and established.  Even if they are going to call
> from a line that charges nothing additional, some people do view the
> company differently over this issue.
> 
> In other countries I have lived in, premium type numbers are more common
> for some ordering lines and support lines, where the caller is more
> accustomed to paying a higher rate for such services.  
> 
> 
> Ultimately it boils down to the customer base that you are marketing to,
> if the customers do not particularly care, then a non-tollfree would be
> fine (especially if its a localized service anyway), however if the
> customer base cares a bit more about a tollfree, and that is something
> that would make them decide you vs a competitor, then a tollfree
> probably makes sense.  
> 
> 
> 
> 
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-- 
Alex Balashov
Evariste Systems
Web    : http://www.evaristesys.com/
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