[asterisk-biz] Alternative to QueueMetrics

[Alexender Argov]

Zeeshan

We have published a new webpage that will help the one that don’t have the
time to explore our Crystal Clear Call Center.

http://www.tikalnetworks.com/callcenter/


I insure you that that the Crystal Clear Call Center is offering more detail
then the competition we are familiar what there is out there we used it at
our early installations.

All the best
Alex
 


 www.tikalnetworks.com
Alexander Argov CEO
Mobile +972 (52) 3682486
Tel +972 (3) 9279100  
Fax +972 (3) 9279121P
POB 13317 Tel Aviv 61132

email: alex at tikalnetworks.com

________________________________________
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Zeeshan Zakaria
Sent: Friday, January 16, 2009 5:05 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Alternative to QueueMetrics

Talking Voice, you forgot to mention which product you were referring to.

QueueMetrics has also  contacted me and I am considering their product
seriously. This is because I know they are a around ever since I am in the
asterisk based VoIP industry. But if anybody wants to propose anything
similar or better, I an open for a comparison.

As for Crystal Clear Call Center, its interface was not very inviting so I
did't spare time (which I don't have much) to explore it in detail. But
seems like it is not very detailed.

Zeeshan
On Fri, Jan 16, 2009 at 9:36 AM, Talking Voice <talkingvoice at gmail.com>
wrote:
Hi:

If you have not found a Call Center Application yet, I would be glad to
pointing in the direction of one.
However, I would like to be some what involved so i can monitor the
performance of this company. 
This should help me determine if i should recommend them in the future or
not.

Let me know,
Patrick.
On Thu, Jan 15, 2009 at 12:47 PM, Zeeshan Zakaria <zishanov at gmail.com>
wrote:
Hi,

I need some QueueMetrics type solution. Trying to get hold of them for two
days but no reply yet. Does anybody know of any alternate? I need to put it
on our company's asterisk box so we can monitor our agents (about 40)
activities.

-- 
Zeeshan A Zakaria
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-- 
Zeeshan A Zakaria