[asterisk-biz] Alternative to QueueMetrics

Talking Voice talkingvoice at gmail.com
Fri Jan 16 09:18:54 CST 2009


Zeeshan:
Sorry http://www.kolmisoft.com, <http://www.kolmisoft.com>
Please let me know what your experience is with them.

Patrick.

On Fri, Jan 16, 2009 at 10:04 AM, Zeeshan Zakaria <zishanov at gmail.com>wrote:

> Talking Voice, you forgot to mention which product you were referring to.
>
> QueueMetrics has also  contacted me and I am considering their product
> seriously. This is because I know they are a around ever since I am in the
> asterisk based VoIP industry. But if anybody wants to propose anything
> similar or better, I an open for a comparison.
>
> As for Crystal Clear Call Center, its interface was not very inviting so I
> did't spare time (which I don't have much) to explore it in detail. But
> seems like it is not very detailed.
>
> Zeeshan
>
> On Fri, Jan 16, 2009 at 9:36 AM, Talking Voice <talkingvoice at gmail.com>wrote:
>
>> Hi:
>> If you have not found a Call Center Application yet, I would be glad to
>> pointing in the direction of one.
>> However, I would like to be some what involved so i can monitor the
>> performance of this company.
>> This should help me determine if i should recommend them in the future or
>> not.
>>
>> Let me know,
>> Patrick.
>>
>> On Thu, Jan 15, 2009 at 12:47 PM, Zeeshan Zakaria <zishanov at gmail.com>wrote:
>>
>>> Hi,
>>>
>>> I need some QueueMetrics type solution. Trying to get hold of them for
>>> two days but no reply yet. Does anybody know of any alternate? I need to put
>>> it on our company's asterisk box so we can monitor our agents (about 40)
>>> activities.
>>>
>>> --
>>> Zeeshan A Zakaria
>>>
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>>
>>
>
>
> --
> Zeeshan A Zakaria
>
> _______________________________________________
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