[asterisk-biz] Experimental/new VoIP rate search engine.

[Trixter aka Bret McDanel]

On Sun, 2009-01-04 at 15:58 -0800, Nitzan Kon wrote:
> --- On Sun, 1/4/09, Kristian Kielhofner <kristian.kielhofner at gmail.com> wrote:
> 
> >   Getting back on topic, will there be any sort of ranking
> > for quality?
> 
> I would love to maintain a separate table/search based on
> quality. The real question though is how do you quantify
> "quality". Maybe through user reviews, although those tend to
> be too subjective to really rely on long term. i.e. a user
> might think their VoIP provider has the best quality or worst
> quality - but in actuality it's the only provider they've tried.
> 

then there are the same companies terminating on the same physical
equipment in the same data center with the same customer service staff,
and some customers will swear that one is better than the other or that
the service staff are superior at one vs the other, not realizing that
its all the same.  

The other approach is to provide raw data and some info pages to explain
why that data may be important to the user, and not really rank the data
that way, but have it more as boolean, free setup, free customer
service, etc with an ordering on price/peering points.  In that way you
are not saying any one provider is better than another, because better
quality only matters if its on the particular services that someone
wants, and to a point only valid at a given point in time.  With voip
jitter/loss are often transient problems and on a given route end to
end.  So customerA may have a lot of jitter, while B has none because
they are interconnected differently.  And it may not be a provider that
either uses, it may be some tertiary provider that had an issue at some
point and the traffic was just crossing it.



> Will have to think about this one. :)
> 

that was the idea :)

-- 
Trixter http://www.0xdecafbad.com     Bret McDanel
pgp key: http://pgp.mit.edu:11371/pks/lookup?op=get&search=0x8AE5C721

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