[asterisk-biz] Anyone from Voipjet reading this list

[Andrew Latham]

All

Just to pipe in here.  I use VOIPJET.  I like them.

I have had two support issues in the last 2 years and they both took
several days to complete.  Those two issues where updating the account
password and IAX secret.  So yes their support is/has been less than
desirable but they really don't need to do much if everything else is
working.


Andrew

On Tue, Sep 16, 2008 at 4:20 PM, Karl Fife
<asterisk-biz at kfife.mailworks.org> wrote:
>> I see no reason not to attempt it
>> here. As it happens, I have tried to reach voipjet for literally 2
>> years without success. If they answer here, I hope they'll contact me
>> RSN. ;)
>
> Indeed, I'd assumed that this was VoipJet's attempt at low-end Guerilla
> marketing.   Ala: "Wow look at the great service that VoipJet gives!!
> And YES, it JUST SO HAPPENS to be in this very public space".
>
> The problem with VoipJet coming to this public place to tend their
> customer needs is that even if the interactions were honest and
> above-board (not 'staged'), I (and presumably others) may have assumed
> they're just shills, and end up writing off VoipJet--placing them on the
> "Shady VoIP providers" list.
>
> VoipJet may be the best in the world, but in all probability, I'll never
> use them now.  I could be wrong, but that's a risk that I (for one) am
> willing to take.
>
> -Karl
>
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-- 
Andrew "lathama" Latham

TuxTone Inc.
http://TuxTone.com
Andrew.Latham at TuxTone.com