[asterisk-biz] Call Center Solution

[Matt Florell]

Hello,

Are you looking for inbound only or inbound/outbound/blended?

How many seats?

Here's a link to the voip-info.org page that lists most of the add-on
call center packages for Asterisk:
http://www.voip-info.org/wiki/view/Predictive+dialer

I am the creator of VICIDIAL, which is an Asterisk-based Open-Source
call center suite that does inbound/outbound/blended call handling.
There are over 700 installations of VICIDIAL in over 70 countries
around the world. We have also set up several VICIDIAL installations
with over 200 agent seats. Our company offers full support for
VICIDIAL and Asterisk as well.

Thanks,

MATT---

On 5/15/08, Justin Case <nogoodnameswereavailable at gmail.com> wrote:
> Hi List,
> I have been using Asterisk for about 4 years now. I have done extensive work
> so I know my way around. I have a customer now who wants a "Call Center
> Solution". Something like Avaya or Zulty's. The most important things for me
> are features and support. I have no problem paying for a solution but should
> there be an issue I need to know that there will be some one there to help
> me after the sale. I am looking to hear more from users than sellers to see
> what others have used and what has worked for them.
>
> Thanks.
>
> /J
>
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