[asterisk-biz] VoIP 9-1-1 failure - don't let it happen to you

[Jay R. Ashworth]

On Mon, May 05, 2008 at 07:35:30AM -0700, Trevor Peirce wrote:
> From what I've read in the news it seems in this particular case when 
> the customer dialed 9-1-1 it rang five times with no answer.  Someone 
> (customer service, perhaps?) called them back and asked if they were 
> okay.  

I have had this happen: I was calling in an auto accident, and I didn't
even hear the first ring when I saw the fire engines coming over the
hill.

Almost immediately, I got a call back from a 10-digit DN which turned
out to be the dispatcher at the PSAP checking to see that everything
was ok.

This was Nextel, but the same principles likely apply.

Cheers,
-- jr 'yes, I saved the number; do I look like an idiot?' a
-- 
Jay R. Ashworth                   Baylink                      jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates     http://baylink.pitas.com                     '87 e24
St Petersburg FL USA      http://photo.imageinc.us             +1 727 647 1274

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