[asterisk-biz] VoIP 9-1-1 failure - don't let it happen to you

Peter Beckman beckman at angryox.com
Fri May 2 12:01:39 CDT 2008


On Fri, 2 May 2008, Jay R. Ashworth wrote:

> On Thu, May 01, 2008 at 08:38:49PM -0700, Trevor Peirce wrote:
>> I can't see anything sick about sharing information about a service that
>> can help save lives and I'm sorry it offended you.
>
> You weren't sharing information about your service, per se.
>
> You were using the actual death of an actual person as an advertising
> point.  Yeah, it's a bit tacky.  We'll be sure to forward the message
> and your home address to the family of the decedent.

  I really don't see what the problem is.  It is horrible tragedy that
  someone lost their life possibly due to their VoIP 911 service not routing
  correctly.  How is it so horrible that this tragedy is a good reminder to
  us all that we need to know who are vendors are, what their systems are
  capable of, and that we should remember to do something about it?

  And what's the problem with Trevor letting people know that he is
  concerned about people's safety and ability to reach 911, and is willing
  to put his own name and company on the line to provide this service?

  The tragedy highlighted a problem in this industry, and Trevor says he has
  a good solution for it.  If he truly does, then by evaluating and
  potentially using Trevor and his company to fill a gap in your 911 service
  saves a life, I don't see his post as inappropriate in the least.

  I don't see Trevor chasing ambulances.  (And pretty much everyone on this
  list posts either for help or to offer their services to this community.)
  I read the email, and he said here's a problem we should as a VoIP
  community avoid, and I have experience in dealing with it, and here's what
  I do and how it works and because I do it right it could save lives if you
  use it.  (Obviously, independently evaluate his claims yourself.)

  Trevor, I don't have any problem with what you posted.  I think you
  presented it fairly, it IS a real problem in this industry with people
  offering service without really knowing how it works or possibly doing it
  right, and if you do indeed "do it right" then I hope people use your
  service and can rid the news of this story every hitting the press again.

Beckman
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Peter Beckman                                                  Internet Guy
beckman at angryox.com                                 http://www.angryox.com/
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