[asterisk-biz] Sip phones for call centers

[Mail list]

I have tried zoiper before and it is a really  good softphone .  What i am
looking for is some sip hardphones with dial pad's and rj11 headset instead
of buying phone and  rj-11 headsets seperately .


On Sat, Mar 15, 2008 at 4:19 PM, Mail list <asteriskmaillist at gmail.com>
wrote:

> I am looking for hard phones .  With softphones we have to depend on
> proper working of windows and audio hardware .
>
> On Sat, Mar 15, 2008 at 3:55 PM, Zoa <zoachien at securax.org> wrote:
>
> >
> > Are you looking for a softphone, a hardphone  ?
> >
> > In the case of a softphone -> give our zoiper a try (www.zoiper.com) you
> > can easily integrate it with your contact center software through the
> > api available at
> > http://www.zoiper.com/downloads/Zoiper_API_Documentation.pdf and it will
> > also enable the agents to send an receive faxes.
> > Headset : go for plantronics or GN netcom, (stick with the usb models)
> >
> > In the case of a hardphone, don't go for the ultra cheap, go for aastra,
> > polycom, snom, cisco, linksys. Pick a model based on
> > - do you need power over ethernet ?
> > - do you need them to have a built in switch ?
> > - How many lines will your agents handle ?
> > - do you need busy lamp fields
> > - do they need to be provisioned through tftp ?:
> >
> > Zoa
> >
> >
> >
> > Mail list wrote:
> > > Hello
> > >
> > > Can anyone suggest sip phones with headset for use in call centers .
> > > They should be fully inter operable with Asterisk over sip .
> > >
> > > Thanks
> > >
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>
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