[asterisk-biz] Call Recording System information request

[Ignacio Ramos]

Erick, we have developed a Recording System based on Asterisk Software
and Digium Hardware that integrates with Avaya's Definity PBX via
Avaya's CTI. It worked in passive mode in an independent server from
the same IP network.

Please contact me off-list and I can send you the documentation of the project.

Have a nice day



2008/7/2 Alexender  Argov <argovalexander at gmail.com>:
> Eric
>
> Did you sow our CRI? (Crystal Clear Recording Interface) providing the user
> an intelligence web interface to track is recordings and his voice mail
>
> Features :
>
>   1. Access your voicemail recordings.
>   2. Setup your voice mail box
>   3. View summary of your incoming outgoing calls
>   4. Search calls and recordings by day and time.
>   5. Call monitor recordings.
>
>
> www.tikalnetworks.com
> Alexander Argov CEO
> Tel +972 (73) 2209100   Mobile 972-52-3682486
> Fax +972 (73) 2209001
> P.O.B 13317 Tel Aviv 61132
>  E-Mail: alex at tikalnetworks.com
>
>
>
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Erick Perez
> Sent: Monday, June 30, 2008 10:51 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: [asterisk-biz] Call Recording System information request
>
> HI,
> I am looking for an open source with paid support or a fully developed
> call recording solution based on Asterisk + digium or sangoma cards
> (no Dialogic please). It must support E1, no support for T1 or ISDN is
> available in our area.
>
> Our customer has a contact center that must record all calls, all the
> time. for about 20 agents.
> We can assemble the server here if needed on HP Proliant (rack or
> tower) hardware.
> Customer need reporting on calls for the contact center manager as
> well as for the CIO, ability to retrieve a saved call. daily backup,
> capacity to move backup to offline storage (tape or DVD-R).
> System will be installed agains an Alcatel 4100 system. It has two E1
> coming in shared among the administration offices and the contact
> center. It also has an unused E1 card. All phones are digital.
>
> Thanks in advance.
>
>
> --
> ------------------------------------------------------------
> Erick Perez
> ------------------------------------------------------------
>
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