[asterisk-biz] Call Recording System information request

[Alexender Argov]

Eric

Did you sow our CRI? (Crystal Clear Recording Interface) providing the user
an intelligence web interface to track is recordings and his voice mail

Features :

   1. Access your voicemail recordings.
   2. Setup your voice mail box
   3. View summary of your incoming outgoing calls
   4. Search calls and recordings by day and time.
   5. Call monitor recordings.


www.tikalnetworks.com
Alexander Argov CEO
Tel +972 (73) 2209100   Mobile 972-52-3682486
Fax +972 (73) 2209001  
P.O.B 13317 Tel Aviv 61132
 E-Mail: alex at tikalnetworks.com



-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Erick Perez
Sent: Monday, June 30, 2008 10:51 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: [asterisk-biz] Call Recording System information request

HI,
I am looking for an open source with paid support or a fully developed
call recording solution based on Asterisk + digium or sangoma cards
(no Dialogic please). It must support E1, no support for T1 or ISDN is
available in our area.

Our customer has a contact center that must record all calls, all the
time. for about 20 agents.
We can assemble the server here if needed on HP Proliant (rack or
tower) hardware.
Customer need reporting on calls for the contact center manager as
well as for the CIO, ability to retrieve a saved call. daily backup,
capacity to move backup to offline storage (tape or DVD-R).
System will be installed agains an Alcatel 4100 system. It has two E1
coming in shared among the administration offices and the contact
center. It also has an unused E1 card. All phones are digital.

Thanks in advance.


--
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Erick Perez
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