[asterisk-biz] CLARIFY FW: Full Call recording solutions ?

Andrew Kohlsmith aklists at mixdown.ca
Tue Jan 22 18:08:52 CST 2008


On Tuesday 22 January 2008 15:38:12 411XML Richard Weerts wrote:
> We are looking for FULL CALL recording solutions.
> That is, record the ENTIRE CALL both caller and IVR system (or live
> operator transfer, whatever) from beginning to end.
> After "this call may be recorded ." of course.
> Thanks for any ideas or references .

I've implemented something along these lines, including full logging, typing 
(personal, business, fax, etc.) indexing and offline storage for archived 
calls.

If you're interested in discussing details, don't hesitate to contact me.  
Call particulars, including archival state and location, were stored in an 
SQL database which made it trivial to locate calls based on source, 
destination, time, type, etc.

-A.



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