[asterisk-biz] Operator Console design

[Andres Paglayan]

On Jan 22, 2008, at 10:45 AM, Lee Jenkins wrote:

> Andres Paglayan wrote:
>> On Jan 22, 2008, at 7:01 AM, Lee Jenkins wrote:
>>
>>> Chris Bagnall wrote:
>>>> Greetings list,
>>>>
>>>> Does anyone out there fancy some work doing some Flash Operator
>>>> Panel console layouts for our clients? (or can recommend and
>>>> configure an alternative to FOP)
>>>>
>>>> My graphic design/layout skills suck, and I need to do an operator
>>>> console for a 50-seat install fairly urgently.
>>>>
>>>> If this one goes well, we have 2 100-seat installs coming up next
>>>> month that'll also need consoles, so this could become a regular
>>>> thing for someone interested and skilled in the area.
>>>>
>>>> Also looking for suggestions of other operator console packages to
>>>> consider (either commercial or GPL - don't mind) from folks who've
>>>> deployed operator consoles in the past.
>>>>
>>>> Could interested parties please contact me off-list with a rough
>>>> price estimate for the work and your hourly rate for other bits
>>>> and pieces. All SIP accounts already exist on the server and we
>>>> have a full mapping of SIP accounts to names.
>>>>
>>>> Thanks in advance.
>>>>
>>>> Regards,
>>>>
>>>> Chris
>>> I wrote one a little while back:
>>>
>>> http://www.datatrakpos.com/pos/datatalk/maestro.aspx
>>>
>>> Client later decided that it should be cross platform so I'm in the
>>> process of
>>> re-writing it.
>>
>> I know it's lame to comment on somebody else work when one has no  
>> scoop,
>> so accept my appos beforehand,
>> ...but, now that you are at it,
>>
>> Did you consider using XUL?
>
> Not lame at all ;)
>
> The application in the link above is a 32 bit Windows desktop  
> application so I'm
> not sure of the context for XUL.  Are you asking if I considered  
> writing it as a
> firefox browser add-in?

it can be both, a plug in or an stand alone, cross platform  
application if you bundle the engine with it,

>
>> A kick-butt architecture for this can be something like a XUL app on
>> the client,
>> and Rails at the backend,
>>
>
> Isn't Rails kinda slow for that kind of thing?  I'm no expert by  
> any stretch,
> but I've seen some language compiler tests and Ruby on Rails was  
> usually pretty
> far down there.

kinda slower than C, for sure,
a notch slower than java,
and not a drag at all for a modern system that runs the average 10 -  
35 people office,


>
>> I like from the hud how they manage the "units" for each extension,
>> very easy to replicate in XUL, and very easy for rails to respond to
>> them
>>
>>> At any rate, it's a bit different that others I've seen because
>>> there are no
>>> predefined functionality.  You give it life by defining simple AMI
>>> command
>>> templates that it executes in response to UI events.
>>
>> UI send asynchronous to Rails
>> and refreshes each "extension unit"
>>
>
> Again, it sounds like you're a Ruby/Rails user.  The original  
> requirement for
> this product was that it be a Windows desktop application.

born wrong,

> Now that has changed
> and its being re-written to run on Windows and Linux/GTK.

you can still run the server layer on rails, and have it responding  
to your UI requests in any format you choose,
just to open up a whole set of integration to regular web apps

> The UI is also being
> modified to accommodate both mouse and touch screen driven  
> operation to run
> either as a tray application on a desktop computer (windows/linux)  
> or as a
> separate 10" touch screen based panel which can be placed on a desk  
> for high
> volume receptionist areas like this particular client has.

as long as the clicks happen, a mouse or a touch will be fine,


>
> -- 
> Warm Regards,
>
> Lee
>
> "Everything I needed to learn in life, I learned selling  
> encyclopedias door to
> door."
>
> _______________________________________________
> --Bandwidth and Colocation Provided by http://www.api-digital.com--
>
> asterisk-biz mailing list
> To UNSUBSCRIBE or update options visit:
>    http://lists.digium.com/mailman/listinfo/asterisk-biz