[asterisk-biz] teliax out?

Mike ipso at snappymail.ca
Fri Jan 11 13:58:40 CST 2008


Yes, Teliax has been doing a great job to push its customers away
lately. Especially its Canadian customers (credit card transactions
being broken and extremely slow response to PayPal payments), and by
"lately" I mean in the last year or so. I've also had to call them twice
this week alone for issues related to their end that caused an outage of
some form or another. I wasn't very happy to get the "send us an email
about the issue, we'll try to fix it in the next couple days" response
to one of the outages. 

I recently purchased several hundred DIDs which I would have preferred
to do through them, but I haven't been giving them any more of my
business just for the above reasons, and if this new "upgrade" that they
keep telling me about doesn't happen soon and greatly improve things
(everything from billing to stability) I will definitely be taking my
current business with them elsewhere.

Its unfortunate, because for the first several years that I was with
them they were great, and I recommended them to everyone I could. But
things have just been going downhill since then, it seems from about the
time when David stopped answering the phones himself. 


On Fri, 2008-01-11 at 12:21 -0700, Andres Paglayan wrote:
> On Jan 11, 2008, at 11:41 AM, Andrew Joakimsen wrote:
> 
> > What did you expect?
> 
> I have been using Teliax for a long time without problems,
> It happened to be a short outage of about 10 minutes,
> (and I got a little anxious for about 10 minutes)
> 
> My suggestion to their admins would be to try a sys migration
> on a lesser time frame, such as 2 to 3 am
> 
> 
> >
> > On Jan 10, 2008 2:08 PM, Andres Paglayan <andres at paglayan.com> wrote:
> >> Hi
> >>
> >> Looks like all (or most) of DIDs through Teliax are down,
> >>
> >>
> >>
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-- 
Mike <ipso at snappymail.ca>
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