[asterisk-biz] Digium's Exceptional Satisfaction Program

[Jared Smith]

On Wed, 2008-02-13 at 15:39 +0100, Trixter aka Bret McDanel wrote:
> Why not also offer a money back guarantee on the GPL stuff, obviously
> disqualifying anyone who worked as a middleman?  

The GPL versions of Asterisk are available for free, so I'm not sure I
understand what you're asking for here.

> Most FOSS projects have money back guarantees.

They do?  I'm not aware of any that do.  Most have a clause that says
something to the effect of "This program is distributed in the hope that
it will be useful, but without any warranty; without even the implied
warranty of merchantability or fitness for a particular purpose."  In
fact, the GPL itself has the following clause:

11. BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE, THERE IS NO WARRANTY
FOR THE PROGRAM, TO THE EXTENT PERMITTED BY APPLICABLE LAW.  EXCEPT WHEN
OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND/OR OTHER PARTIES
PROVIDE THE PROGRAM "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE
ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH
YOU.  SHOULD THE PROGRAM PROVE DEFECTIVE, YOU ASSUME THE COST OF ALL
NECESSARY SERVICING, REPAIR OR CORRECTION.


-- 
Jared Smith
Community Relations Manager
Digium, Inc.