[asterisk-biz] Bicom Call Centre and others

Zoa zoachien at securax.org
Wed Nov 21 17:25:37 CST 2007


I also don't think this is the asterisk appliance will do the trick.
However digium will also support other asterisk installations afaik, 
open source or the business edition.
And if they don't many other people will.

Zoa


Brian West wrote:
> I very seriously doubt this would fit in a call center where you could  
> have 40 people on the phone at the same time.
>
> /b
>
> On Nov 21, 2007, at 5:04 PM, Craig Lawrence wrote:
>
>   
>>> The Asterisk Appliance from Digium?
>>>       
>> Good idea, but not available for sale in Australia at present.
>>
>> Thanks
>>
>> Craig Lawrence
>>
>> -----Original Message-----
>> From: asterisk-biz-bounces at lists.digium.com
>> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Eric
>> Chamberlain
>> Sent: Thursday, 22 November 2007 10:01 AM
>> To: Commercial and Business-Oriented Asterisk Discussion
>> Subject: Re: [asterisk-biz] Bicom Call Centre and others
>>
>> The Asterisk Appliance from Digium?  It supports up to 60 users, and
>> Digium can provide the support.
>>
>> --
>> Eric Chamberlain, CISSP
>> Chief Technical Officer
>> Voxilla - http://voxilla.com/
>>
>>     
>>> -----Original Message-----
>>> From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-
>>> bounces at lists.digium.com] On Behalf Of Craig Lawrence
>>> Sent: Wednesday, November 21, 2007 2:07 PM
>>> To: Commercial and Business-Oriented Asterisk Discussion
>>> Subject: [asterisk-biz] Bicom Call Centre and others
>>>
>>> We have an existing Call Centre customer who's opening a 2nd office
>>>       
>> and
>>     
>>> is looking for a Call Centre PBX for 40 staff.
>>>
>>> We'd rather not get involved in this install (as the customer isn't
>>> willing to do things properly) so I've been looking for a system they
>>> can install such as Bicom which would be $7000 (40 x USD$175) for the
>>> PBX admin interface software, before hardware, config, and additional
>>> software.
>>>
>>> Is anyone aware of anything else that they would or could recommended
>>> for a cheap-cheap Call Centre install.
>>>
>>> We won't be supporting this so they will need to be able to speak to
>>>       
>> the
>>     
>>> provider when they get into trouble.
>>>
>>> Thanks
>>>
>>>
>>> Craig Lawrence
>>>
>>>
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>>
>>
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>
>
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