[asterisk-biz] Bicom Call Centre and others

Brian West brian.west at mac.com
Wed Nov 21 17:13:02 CST 2007


I very seriously doubt this would fit in a call center where you could  
have 40 people on the phone at the same time.

/b

On Nov 21, 2007, at 5:04 PM, Craig Lawrence wrote:

>> The Asterisk Appliance from Digium?
>
> Good idea, but not available for sale in Australia at present.
>
> Thanks
>
> Craig Lawrence
>
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Eric
> Chamberlain
> Sent: Thursday, 22 November 2007 10:01 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Bicom Call Centre and others
>
> The Asterisk Appliance from Digium?  It supports up to 60 users, and
> Digium can provide the support.
>
> --
> Eric Chamberlain, CISSP
> Chief Technical Officer
> Voxilla - http://voxilla.com/
>
>> -----Original Message-----
>> From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-
>> bounces at lists.digium.com] On Behalf Of Craig Lawrence
>> Sent: Wednesday, November 21, 2007 2:07 PM
>> To: Commercial and Business-Oriented Asterisk Discussion
>> Subject: [asterisk-biz] Bicom Call Centre and others
>>
>> We have an existing Call Centre customer who's opening a 2nd office
> and
>> is looking for a Call Centre PBX for 40 staff.
>>
>> We'd rather not get involved in this install (as the customer isn't
>> willing to do things properly) so I've been looking for a system they
>> can install such as Bicom which would be $7000 (40 x USD$175) for the
>> PBX admin interface software, before hardware, config, and additional
>> software.
>>
>> Is anyone aware of anything else that they would or could recommended
>> for a cheap-cheap Call Centre install.
>>
>> We won't be supporting this so they will need to be able to speak to
> the
>> provider when they get into trouble.
>>
>> Thanks
>>
>>
>> Craig Lawrence
>>
>>
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>
>
>
>
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