[asterisk-biz] Switchvox Free Edition vs Thirdlane

[Alex Epshteyn]

Dave, 

 

It is great that you looked at what we offer and “got it”. You are
absolutely correct – it is a lot more than just branding and minor
customization. Thirdlane was built with the idea that VARs and consultants
need a system that can be tailored to the (ever changing) customers’ needs.

 

Asterisk is an extremely versatile and powerful platform and our goal when
building the GUI was not to constrain this power. System extension
capabilities were built-in from the start and are integrated into the GUI.
We also made the software as open as possible both in terms of the dialplan
and configuration files visibility and the deployment environment. It can be
deployed on different OSs (various flavors of Linux and FreeBSD), versions
of Asterisk (1.2.X and 1.4.X), with a variety of phones (auto-provisioning
for Aastra, Snom, Cisco, Polycom, Linksys), it is packaged as either a
Webmin module or a complete CentOS based distribution.  Obviously, this
openness makes it harder for us to support it (we are doing our best as the
customers base is growing), but gives VARs and consultants the ability to
add real value through deep customization and possible tailoring to a
vertical, beyond the installation and configuration of a basic PBX. That
said, the basic functionality is also there, and is not any harder to use
than any other Asterisk GUI. 

 

There is nothing wrong with Switchvox and the “bulletproof” approach – we
just offer something different. Isn’t Asterisk about having a choice anyway?

 

Best regards,

Alex

 

Alex Epshteyn

Third Lane Technologies, LLC

http://www.thirdlane.com

 

 

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From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of dave cantera
Sent: Sunday, November 04, 2007 8:19 AM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Switchvox Free Edition vs Thirdlane

 

speaking of the gui being a work in progress and from the banter about my
switchvox post, I realized that I was so wrapped up in what I was doing, I
neglected to 'watch the marketplace'. for new developments...  

it seems that each offering has at least one, probably more, unique takes on
solving the gui problem... 

when reviewing the thirdlane website, which was substantially updated since
I last checked, alex offers a unique product that allows a reseller entré
into a market where there is no way to get into that market with a solution
such as switchvox.  

where switchvox is a nice clean and bullet proof install for a biz that
wants a telephone system (like a key system) with an IVR they can work with
themselves and pretty much not muck it up, Thirdlane offers a gui that the
reseller can customize and brand as their own and, I suspect, add customized
features tailored specifically to that application of asterisk and that
would otherwise not be available in a gui form....  

alex perhaps you can expand on this, as it is better to come right from the
horse's mouth.
daveC

Dovid Bender wrote: 

<snip>
You are also very right that GUI is "work in progress" all the time.
My point is is one and only: GUI is collection of knowledge, skills and 
experiences and lets not forget after sales service which are crucial to 
successful deployments.
</snip>

Windows XP has been released how many years ago ? Aren't they still coming
out with fixes for it ? IMHO there is no perfect human being. 

 
 
 





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