[asterisk-biz] SellVoip: Kicking a man while he's down......

[Michael Trank]

I take it then, that you *support* filing a complaint with the 
governmental authorities as Tom suggested. We can all imagine the 
consequences of that: bankruptcy, lawyers, fines, and further 
complications to the rebuilding of their business.

If there were any evidence of malice on their part, I might support that 
too, although I doubt I'd get my 20 bucks back. But I don't think anybody 
here thinks that they were out to take the money and run.

There has certainly been carelessness, and a fair amount of bullshit, 
probably because of embarrassment and the desire to head off lawsuits and 
legal complaints.

But SellVoip was an excellent service while it lasted, and I hope they 
come back up.


On Tue, 8 May 2007, Peter Beckman wrote:

> I've hesitated weighing in here, but that time is over.
>
> On Tue, 8 May 2007, Michael Trank wrote:
>
>> I, for one, will not be jumping on the "sick the authorities on Jed" 
>> bandwagon for the small amount of money unused in my account.
>> 
>> It's been a disappointment, of course, but this is the "business-oriented" 
>> list. Are there really those among us who can't sympathize with Jed's 
>> plight?
>
> I cannot sympathize.
>
> Why?  Several customers have complained here about sellvoip in the past
> few weeks.  Sure, they may be griping about silly amounts for a refund,
> but a few have said their lines went dead.  They tell stories about how
> they emailed support and never got an answer, about not ever getting an
> email about SIP hosts changing IPs/DNS.
>
> The 2-5 people who complained here should have gotten an instant refund
> via any means necessary -- paypal, check, etc -- and their issue about the
> DNS/lines down should have been resolved.
>