[asterisk-biz] Digium, Polycom, and Netxusa Cutting Us Out?!?

[Mike Hammett]

While a slight pain, the alternating colors made up for the lack of spatial
formatting.

--Mike

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Steve Totaro
Sent: Wednesday, March 28, 2007 7:23 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] Digium, Polycom, and Netxusa Cutting Us Out?!?

Your logic is almost as impossible to follow as your post formatting. 
Please learn to indent properly. Anyways, time will.

Alexander Lopez wrote:
>
> Snip
>
> And trust me, their investors will not like that at all. if you are a 
> VAR, you have more power than you think. A wise old man once told me 
> "He who controls the customer controls the deal".
>
> True to the heart customers like knowing whom they are dealing with, 
> That is why there are still VARs around if it ALL could be done direct 
> then it would. Companies pay for service even for a commodity.
>
>
> On 3/28/07, *Steve Totaro* <stotaro at totarotechnologies.com 
> <mailto:stotaro at totarotechnologies.com>> wrote:
>
> As long is it is not similar to the little Dell pop-up when you are
> running low on ink that takes you right to the checkout page to order
> more ink.
>
> Most realize that they can get it cheaper @ Office Depot and they 
> don't have to wait the 1 week for shipping.
>
> There are things that the 'little pop-up' can't do and that is your Niche.
>
> Do you want to spend your time, ordering phones and giving terms for 
> less than a 5% margin. Customers can Google and they do. Let them buy 
> the commodity items, they will pay for your expertise.
>
> Spend your time where it counts servicing/prospecting your customers.
>
>
> NetxUSA is a wholesaler (at least they used to be) and would only sell
> to businesses. I was approved by them but wound up using ABP instead,
> prices were sometimes better at one place or another, but I prefer to
> build a strong relationship with a vendor rather than splitting vendors
> over a few bucks.
>
> Once again my point is proven YOU preferred service over price.
>
>
> Anyways, that is not at all the way they make it sound. I would like
> some clarification on this. If I sell and install and AsteriskNow
> system, I want to retain that customer for support, upgrades, and MACs.
> If this jeopardizes that relationship, then it is a raw deal.
>
> Then go and sell your services, support your customer, and you will 
> see that they will stay, it is all about the relationship not only the 
> price.
>
>
> Thanks,
> Steve
>
> Snip.
>


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