[asterisk-biz] VoIPSupply Q1 Clearance

[Steve Totaro]

I sure hope that I do not share the same experience with their RMA
procedure.  I suppose a chargeback is an option within the time period
allowed by your credit card.

Resellerratings is a great resource. The only unfair part is that a much
smaller percentage of people go to a review site to post a positive
experience than do people with complaints.  Myself included.  That
should be a factor in reading and interpreting the reviews.

Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com


> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-
> bounces at lists.digium.com] On Behalf Of Andrew Joakimsen
> Sent: Wednesday, March 28, 2007 2:19 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] VoIPSupply Q1 Clearance
> 
> I just got a few days ago a refund for an RMA of December 2006. Not
> only that since January I  told them to exchange the RMA for another
> product, Grandstream ATA -- something that should have been in stock
> -- at least 3 people at VoIPSupply heard me say that, but they still
> couldn't get something done right.
> 
> For all you disgruntled VoIPSupply customers, please leave them the
> correct feedback at http://www.resellerratings.com/
> 
> 
> 
> On 3/27/07, Steve Totaro <stotaro at asteriskhelpdesk.com> wrote:
> > I too am waiting on an RMA number since last week.  In all fairness,
> > Cory said that the person that normally handles RMAs is out and that
is
> > why they are backed up.  That is understandable.
> >
> > Placing an order and shipping have always been very smooth and quick
in
> > my experience.
> >
> > Thanks,
> > Steve Totaro
> > http://www.asteriskhelpdesk.com
> > KB3OPB
> >
> >
> > > -----Original Message-----
> > > From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-
> > > bounces at lists.digium.com] On Behalf Of Andrew Joakimsen
> > > Sent: Tuesday, March 27, 2007 4:39 PM
> > > To: Commercial and Business-Oriented Asterisk Discussion
> > > Subject: Re: [asterisk-biz] VoIPSupply Q1 Clearance
> > >
> > > The quality of service does show. A few weeks to answer email...
HALF
> > > A YEAR TO PROCESS AN RMA.
> > >
> > > On 3/22/07, Hermann Wecke <hermann at wecke.com> wrote:
> > > > Cory Andrews wrote:
> > > > > Cory Andrews
> > > > > voice direct - 716.250.3402
> > > >
> > > > Does anyone knows if Cory is still alive - or if he is and/or if
> > > > Voipsupply is out of business?
> > > >
> > > > I sent several emails, called him some times and Cory never
replied.
> > > >
> > > > If he is very ill, I hope he gets better soon.
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