[asterisk-biz] Digium, Polycom, and Netxusa Cutting Us Out?!?
Steve Totaro
stotaro at totarotechnologies.com
Wed Mar 28 17:02:57 MST 2007
I am all for acquiring clients and keeping them. Not redistributing
them among "Approved" (political discrimination possible, heck maybe I
will not be approved for starting this thread) vendors.
Well I guess we are all in luck since Asterisk is *still* somewhat
OpenSource.
Just have to change the BuyNOW link in source to send them to my website
or even initiate a phone call to sales. Maybe modifying the code and
distributing it on torrents, P2P, Ebay CDs, and Pre-installed systems on
Ebay could turn a nice little residual income.
It would have been really "cool" good faith gesture if there was a
master login to the system which would have allowed an installer to
override the NetxUSA link with one of their own.
Now a patch is in order I guess. I would urge anyone installing
Asterisk systems to modify the code for the link or avoid AsteriskNow
altogether.
Anyways, I am seeing a trend start to emerge that I think BKW (Next!)
and some others saw a while ago.
Thanks,
Steve
bob murphy wrote:
> Sheesh. Maybe it's back to Cisco and Enterprise Telephony
> integration.......
>
> I still think this is a great space. Just remember gang, the key to
> success is acquiring clients. At the end of the day, they are funding
> the whole chain. If we all build strong presence, aggressive sales
> and marketing and excellent post sale support, clients will never know
> who asterisk, NetxUSA and Digium are. And remember this, for the
> last 25 years, there have been at least 100 PBX offerings in the
> marketplace. And many companies have made Lot's of money
> selling/reselling all of them. these guys need the channel or else
> they have to hire a million field engineers and support techs. Just
> remember, we could all defect back to the 800 pound gorilla and leave
> Asterisk and Digium to deal with it all with direct sales. And trust
> me, their investors will not like that at all. if you are a VAR, you
> have more power than you think. A wise old man once told me "He who
> controls the customer controls the deal".
>
> Bob
>
>
> On 3/28/07, *Steve Totaro* <stotaro at totarotechnologies.com
> <mailto:stotaro at totarotechnologies.com>> wrote:
>
> As long is it is not similar to the little Dell pop-up when you are
> running low on ink that takes you right to the checkout page to order
> more ink.
>
> NetxUSA is a wholesaler (at least they used to be) and would only sell
> to businesses. I was approved by them but wound up using ABP instead,
> prices were sometimes better at one place or another, but I prefer to
> build a strong relationship with a vendor rather than splitting
> vendors
> over a few bucks.
>
> Anyways, that is not at all the way they make it sound. I would like
> some clarification on this. If I sell and install and AsteriskNow
> system, I want to retain that customer for support, upgrades, and
> MACs.
> If this jeopardizes that relationship, then it is a raw deal.
>
> Thanks,
> Steve
>
> Garrett Smith wrote:
> > Steve:
> >
> > >From what has been told to me, NetxUSA will be functioning a
> > distribution point for the leads generated through the AsteriskNow
> > BuyNOW feature based on geographic location of certified
> Asterisk VAR's.
> >
> > Lead flow to look like this:
> >
> > AsteriskNow --> BuyNow --> NetxUSA --> Authorized Digium VAR
> --> End
> > User
> >
> > What will need to be done in order to become an "authorized
> Digium VAR",
> > I am not quite sure of.
> >
> > This at least is what was explained to me by all three of the
> parties
> > involved.
> >
> > Garrett
> >
> >
> > Garrett Smith
> > gsmith at voipsupply.com <mailto:gsmith at voipsupply.com>
> >
> > 716-250-3408 Office
> > 716-903-9495 Cell
> >
> > -----Original Message-----
> > From: asterisk-biz-bounces at lists.digium.com
> <mailto:asterisk-biz-bounces at lists.digium.com>
> > [mailto:asterisk-biz-bounces at lists.digium.com
> <mailto:asterisk-biz-bounces at lists.digium.com>] On Behalf Of Steve
> Totaro
> > Sent: Wednesday, March 28, 2007 4:55 PM
> > To: Commercial and Business-Oriented Asterisk Discussion
> > Subject: [asterisk-biz] Digium, Polycom, and Netxusa Cutting Us
> Out?!?
> >
> > I hate things like this. Why would they want to cut out the
> > VAR/Reseller/Consultant?
> >
> > I had to jump through hoops to be setup as a client of NetxUSA
> several
> > years ago so I could get wholesale pricing so I could make a
> buck or two
> >
> > off hardware and a few more bucks off setting up that hardware. Now
> > those dollars will not come my way. I don't know if I can
> stomach the
> > way this is starting to go. This line really gets me, "With
> regional
> > distribution offices and in-house certified engineers, NETXUSA
> assists
> > business customers with the entire Digium-Polycom
> implementation." I
> > thought that was my job! I certainly do not blame Polycom, but
> this is
> > a real slap in the face move by Digium.
> >
> > Anyways... Let me digest this a little more. Posting in anger is
> > stupid.
> >
> >
> http://www.asteriskvoipnews.com/polycom/digium_and_polycom_release_more_
> > details_on_thier_partnership_program.html
> >
> > "The /*BuyNOW*/ feature, within AsteriskNOW's Digium-designed GUI,
> > greatly simplifies the phone purchasing process by immediately
> > connecting users to NETXUSA <http://www.netxusa.com/>, a recognized
> > leading distributor of Voice over Internet Protocol (*VoIP*)
> products
> > and services. With regional distribution offices and in-house
> certified
> > engineers, NETXUSA assists business customers with the entire
> > Digium-Polycom implementation."
> >
> > Thanks,
> > Steve Totaro
> > www.asteriskhelpdesk.com <http://www.asteriskhelpdesk.com>
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> --
> Bob Murphy
> Principal
>
>
> Arreva Communications
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