[asterisk-biz] Digium E1 card

Thu Jul 12 00:34:54 CDT 2007

Equipment for connection to the PSTN in Australia needs to be certified (A
process costing at least $20,000 assuming it passes first time).  Only the
entity who went through the certification process has the right to apply the
certification mark.  I would not be allowed to parallel import the digium
cards and sell them for connection to the PSTN as mine would not be
certified.

For the same reason I cannot legally connect digium products purchased
overseas to the PSTN in Australia.

Sometimes the manufacturer certifies the cards themselves as in the case of
Eicon and Dialogic, and thats great as I can purchase cards anywhere from
anyone and connect them.  However Digium for whatever reason declined to do
this and only cards supplied by Austechpartnerships can legally be
connected.  Sangoma are no better in this respect.  

An extreme example of the effect this as on pricing, a single port Fritz BRI
card in Europe costs about $50, here in Australia the sole official
distributor charges $395 for the same card, absolutely ludicrous.

Craig

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Mitul Limbani
Sent: Monday, 9 July 2007 2:17 PM
To: asterisk-biz at lists.digium.com
Subject: Re: [asterisk-biz] Digium E1 card

Hi Craig,

Mebbe its good idea to purchase from US distributors, if the prices are 
insane :)

As far as support is concerned, you can get a lot of support out here 
then with the distributor :)

Some times i feel that Digium is getting too arrogant in terms of 
support towards resellers and their end chain of developers who promote 
and make sure customers consume Digium products apart from all the odds 
that Digium hardware are not registered and verified by local Telco 
standards authority for compliance.

If someone from digium is reading this, please do take action :)

Mitul Limbani

Quoting Craig Lawrence <craig at mytel.net.au>:

> Hi Nick
>
>
>
> The card details and wholesale purchase price from Australia's ONLY
> Digium distro are detailed below:
>
>
>
> 1 x TE412P Quad 3.3V E1 with Echo Can AUD$3,034.46 (that's around
> USD$2600.00)
>
>
>
> Yes, I know that the price is unbelievably high for a wholesale price
> and yes, Corry, I know the same unit is on your website for $2,245
> retail
> (http://www.voipsupply.com/product_info.php?manufacturers_id=13&products
> _id=1696).  What can I say, like I said we only have ONE Digium distro
> in Australia.
>
>
>
> BACKGROUND
>
>
>
> The card was purchased for a large call centre install which had very
> tight install time frames.
>
>
>
> We only had 3-4 hours to get the data centre system up and running and
> get out of the data centre so after 3 hours of testing we swapped to a
> Sangoma 4 port E1 which just worked straight off.
>
>
>
> And, no, the Australian Digium guys were of no assistance.  And, yes,
> there are more quad E1's going into this install but they won't be
> Digium. Shame really as we bent over backwards to go with Digium.
>
>
>
> Anyway, we tried to return the card to the Digium distro however they
> won't accept return because the item was sent back 2-3 days after their
> 30 days from date of purchase return policy (even though they would be
> applying a 20 % restocking fee).
>
>
>
> Anyway, dealing with Digium in Australia ...... what can I say ...... it
> all sucks .... but, our loss is your gain.....
>
>
>
> We're looking for any reasonable offer.
>
>
>
> Thanks
>
>
>
>
>
>
>
> Craig Lawrence
>
>
>
> Mytel Voice & Data Pty Ltd
>
> Communicate the Smart Way
>
>
>
> 218 / 55 Flemington Road
>
> North Melbourne Victoria 3051
>
>
>
> Mytel VOIP Ext phone: 990451
>
> Traditional Phone.  +61 3 9013 1700
>
> Traditional Fax.  +61 3 9011 9618
>
> e.  craig at mytel.net.au <blocked::mailto:craig at mytel.net.au>
>
> m. 0413 881616
>
> www.mytel.net.au <blocked::http://www.mytel.net.au/>
>
>
>
>
>
> IMPORTANT: This email message and any attachments are confidential and
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>
>
>
> ________________________________
>
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Nick Brown
> Sent: Monday, 9 July 2007 10:46 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] Digium E1 card
>
>
>
> Craig,
>
> What are you looking to get for it?
>
> Cheers
> Nick
>
>
> On 9/7/07 10:02 AM, "Craig Lawrence" <craig at mytel.net.au> wrote:
>
> Hi
>
> We have a 4 port E1 with echo can that is surplus (new never installed).
>
> Let me know if you're interested.
>
> Cheers
>
>
> Craig Lawrence
>
> www.mytel.net.au <blocked::http://www.mytel.net.au/>
> <http://www.mytel.net.au/%3e>
>
> ________________________________
>
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com]
> <mailto:asterisk-biz-bounces at lists.digium.com%5d>  On Behalf Of mohammad
> mirzaee
> Sent: Monday, 9 July 2007 12:16 AM
> To: asterisk-biz at lists.digium.com
> Subject: [asterisk-biz] Digium E1 card
>
>
> HI;
>
>
>
> Anybody knows where can I find Digium E1 card in Dubai?
>
> phone and address needed.
>
>
>
>
>
> Regards
>
> Mohammad
>
> ________________________________
>
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