[asterisk-biz] Anyone try to call VoIP Supply?

[Matt]

I've always liked voipsupply and their customer service... just keep
in mind this outage has nothing to prove about VoIP... regardless if
they are running VoIP or a NorHell phone system, it would be down.  I
tried calling several others companies at random that are on the same
road as them, and they all ring fast busy or just ring and ring.

On 10/13/06, Matthew Rubenstein <email at mattruby.com> wrote:
>         Snowstorms and power outages are understandable reasons for business
> closures. But Asterisk offers flexible call routing and voicemail to
> address disaster preparedness. VoIPSupply sells packaged HW/SW, and
> isn't an Asterisk developer, so this doesn't strike as close to home.
> But keeping phone connectivity up despite network/office problems is one
> of the major selling points of VoIP. If they sold network gear (they do)
> or servers and their website were down because it depended on a machine
> in their vulnerable office, that would reflect on their use of the
> technology they sell. This snowstorm is unusually severe for so early,
> but in Buffalo they expect these kinds of problems. I'd expect their
> phone access, even just to a status message, to stay up in expectation
> of these kinds of problems.
>
>         This is not a reflection on VoIPSupply compared to competitors or
> anyone else in particular. I think it's more a reflection on the newness
> of the industry, and the general tendency of "Internet" suppliers not to
> "eat their own dogfood".
>
>
> On Fri, 2006-10-13 at 15:33 -0400, Matt wrote:
> > Well maybe it is a power outage.. I tried calling a few other places
> > on sonwil drive and they also are coming up busy or ring-no-answer.
> >
> > On 10/13/06, Matt <mhoppes at gmail.com> wrote:
> > > Yeah.. I just posted a question about this to the regular list.
> > >
> > > Our sales guy has been offline for 2+ days.  Their 800, and direct
> > > lines are FAST busy (not busy).. canadian store and blogs are offline.
> > >  Did they have a fire or something?  I just ordered from them on
> > > Friday of last week... and got my item on Tuesday.
> > >
> > > On 10/13/06, Andrew Joakimsen <joakimsen at gmail.com> wrote:
> > > > All their phones are busy.... I guess they just totally gave up on
> > > > customer service....
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> (C) Matthew Rubenstein
>
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