[asterisk-biz] call centre software on asterisk

[kumarn.doshi at gmail.com]

Dear Sir,

We provide complete support on infiguraiton, installation and training for Vicicidl Business edition telemarketting system for Call Center.
We can provide complete knowhow including configuration and operations training  at a very reasonable cost. Please contact us off list to discuss further.

With best Regards,

Kumar Doshi
Net Solutions Inc.
402, Orchid, Sec 8B,Central Business District
Navi Mumbai 400614, India
Ph.+91-22-27581200
     +1-712-4327491
Cell +91-9322217479
Email: kumar at netsolutioninc.com
web www.netsolutioninc.com


  ----- Original Message ----- 
  From: Farzal Dojki 
  To: 'Commercial and Business-Oriented Asterisk Discussion' 
  Sent: Monday, November 06, 2006 3:57 PM
  Subject: [asterisk-biz] call centre software on asterisk


  Hi,

   

  One of our clients is looking for call centre software, and we can pay up to $200 - $300 per agent license depending on feature set and support terms. We do not have 'much' expertise in this area - what we do have is basic experience in installation and configuration of core asterisk and freepbx on FC4/FC5.

   

  We ourselves are telecom product reseller in Pakistan (See www.ubm.com.pk), so there is a possibility of future deals. 

   

  The product will be mostly used for customer service - such as insurance companies, security companies, banks, etc. So a very good inbound/outbound call management (MINUS the predictive dialer), basic CRM, medium level reporting, very good ACD, medium level IVR are some of the things that you should be able to configure. IVR and CRM 'design' can be charged on a per hour basis. Mostly analog lines will be terminating on channel side, and analog/voip will be used on agent side.

   

  Thanks,

  ----------------------------------------------------------
  Farzal Ali Dojki
  PK: 92-21-2635021-24 | US: 1-512-STAY-UBM
  Telecom :: Call Centre ::  Security :: Computing
  http://www.ubm.com.pk   farzal at ubm.com.pk  

   



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