[asterisk-biz] What's wrong with CallCenter traffic?

voiplist gotvoip at gmail.com
Mon Jul 17 11:57:19 MST 2006


On 7/17/06, Bill Gibbs <bgibbs at edurotech.com> wrote:
> Aren't most ITSPs still small?  I liken the days of VOIP now as the
> modem dial up days where you still had a ton of people operating multi
> hundred user ISPs from their home.
>
> Bill

Many are small but there are certainly larger outfits. Still, being a
small company doesn't have to mean that the business is poorly managed
or the operator/s are without a clue, they are not one in the same.


>
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of voiplist
> Sent: Monday, July 17, 2006 12:57 PM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: Re: [asterisk-biz] What's wrong with CallCenter traffic?
>
> On 7/17/06, trixter aka Bret McDanel <trixter at 0xdecafbad.com> wrote:
> > On Mon, 2006-07-17 at 12:19 -0400, Bill Gibbs wrote:
> > > I was thinking of the "unlimited" providers not the per minute
> > > providers.  It must be a capacity thing maybe...slow growth vs
> having to
> > > have a bunch of PRIs to support one or two customers that could go
> away
> > > and leave you with 20 PRIs that supported a call center if they
> cancel
> > > their service?
> >
> > maybe they should have good service at a fair price and not worry so
> > much about churn rates :P
> >
> > And for those that didnt get it, I was half joking.
> >
> > There is another component that is overlooked and just to comment
> before
> > someone else tries to correct me the itsp cant predict which of its
> > customers will go out of business, which leaves them in the same
> > situation.
> > --
> > Trixter http://www.0xdecafbad.com     Bret McDanel
>
>
> Yes but, isn't any business which depends on any one particular
> customer for their survival a bad idea in the first place?
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