[asterisk-biz] What's wrong with CallCenter traffic?

[Bill Gibbs]

I was thinking of the "unlimited" providers not the per minute
providers.  It must be a capacity thing maybe...slow growth vs having to
have a bunch of PRIs to support one or two customers that could go away
and leave you with 20 PRIs that supported a call center if they cancel
their service?

Bill

-----Original Message-----
From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of voiplist
Sent: Monday, July 17, 2006 12:04 PM
To: Commercial and Business-Oriented Asterisk Discussion
Subject: Re: [asterisk-biz] What's wrong with CallCenter traffic?

On 7/17/06, Bill Gibbs <bgibbs at edurotech.com> wrote:
> Because it's a lot of continuous channel usage.
>
> Nothing in life is free including "unlimited" or "free" phone calls.
>
> It ruins the whole make money thing.
>
> Bill
>
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of voiplist
> Sent: Monday, July 17, 2006 11:54 AM
> To: Commercial and Business-Oriented Asterisk Discussion
> Subject: [asterisk-biz] What's wrong with CallCenter traffic?
>
> Question..
>
> I often see origination/termination providers say they don't accept
> CallCenter traffic or they charge more for it.
>
> Why?
>
> Is there some bad mojo when it comes to call center traffic? If so,
> all call centers or just some?
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If you are charging by the minute, how is this a problem? I mean I can
see how not having enough channels available could be a problem but
this can be limited as well.

If you are charging for your services per minute or per channel and
limiting things properly per customer, isn't it a good thing if your
customers are using your services a LOT?

Have I still missed something?
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