[asterisk-biz] General Asterisk Question
Steve Langstaff
steve.langstaff at citel.com
Tue Jul 4 08:57:57 MST 2006
See if you can setup a dial plan on your phones... that way when they collect enough digits they "press send" automatically.
> -----Original Message-----
> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com]On Behalf Of Jim Houser
> Sent: 04 July 2006 16:00
> To: asterisk-biz at lists.digium.com
> Subject: [asterisk-biz] General Asterisk Question
>
>
> Hi,
>
> Please accept my apologies in advance. This question may
> be more suited
> to the user list, but I would have to believe people
> deploying Asterisk
> professionally have had to deal with this. I manage an IT
> department in a
> financial company and am trying to integrate Asterisk into it
> beside an
> Avaya switch.
>
> I started playing with AAH and tried a few other GUIs.
> Currently I have
> been happiest with the Pound Key build and doing everything
> manually. I
> miss some of the GUI but have found this the most flexible
> for our needs.
>
> My question my be dumb but I just need to ask. I've got
> past basic dial
> plans and adding features. I currently have Asterisk
> networked with our
> Avaya S8300 via T1. I am struggling with H323 but should get
> past it, (any
> hints are welcome as I can't find much regarding Pound Key).
>
> My reason for writing is there is one item I would like to
> improve upon
> but it may be something SIP based and not possible to change. ???
>
> The standard "accepted and expected" operation of a PBX,
> (yes I'm an old
> telecom guy), is for the PBX to collect digits and when it
> has enough digits
> to fit into a route it selects it and outpulses. From the
> end user they
> dial 9, dial tone is not broke as the 9 is just an access
> code as the PBX is
> waiting for digits, then upon the next digit dial tone is
> broke digits are
> collected and it dials out when the dialed number fits a
> route. Due to the
> route patterns if it fits in 7 digits the dial starts
> immediately after the
> 7th digit, you already know this...
>
> On Asterisk, to call out you dial and press send, (for example on my
> Grandstream 2000s - I can't get my Avaya 46XX phones to stay
> registered on
> Asterisk). My users see this as "cell phone" operation and
> somehow that
> lowers their perceived value of Asterisk. I know, stupid,
> but it is what it
> is. Has anyone built a dial plan that emulates the original
> PBX operation
> at the deskset removing the need to push a send button at the phone?
>
> Thanks, in advance, for any feedback.
> Jim
>
>
>
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