[asterisk-biz] I need your skiils, but I can't hire you

[Michael Welter]

We've been Introspect Consulting since 1983.  Mainly software 
development in the brokerage industry (Tal/Cobol,C/C++,Perl,PHP,Java). 
In 2001/2002, when the bottom fell out, we got into VoIP and Asterisk.

We're presently going through a name change to Telecom Matters Corp, a 
dba of Introspect.  This is not a trivial matter when long time 
customers and suppliers know us as Introspect.

We've never had anything to do with sporting equipment or retail, and I 
have no idea where this web page came from--it's obviously incorrect. 
Also, I have never heard of Goliath.

We're selling Asterisk PBX systems into SME (in Denver) with great 
success.  But my customers don't want just telephones.  They want LAN 
cabling/installation, network infrastructure, firewall, virus/spyware 
removal, web sites, mail servers, file servers, Windows upgrades, 
JetDirect printer installation, etc.  "I can't print".  "I can't fax". 
"My computer won't boot".  As soon as one shows competency with 
computers then the calls start.

I'm happy to service my customers, and the money is good, but it's 
gotten to be a 24x7 job.  So I'm asking the list:  how can I take a few 
days off knowing that my customers are in good hands?

There are companies like Geeks on Call and Geek Squad that could do 
this, but these are franchise operations.  I don't want to give-away my 
customers, I just want coverage for a week or so.

So, back to my original point.  How can we collaborate with the goal of 
providing good customer service?

Mike


asterisk at ropeguru.com wrote:
>> -----Original Message-----
>> From: asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz->bounces at lists.digium.com] On Behalf Of Michael
> Welter
>> Sent: Friday, January 20, 2006 6:05 PM
>> To: Commercial and Business-Oriented Asterisk Discussion
>> Subject: [asterisk-biz] I need your skiils, but I can't hire you.
>>
>> Anyone that isn't looking for a 401K and health insurance, please raise
> 
>> your hand.  Anyone that's willing to accept a check (and a 1099) for 
>> services rendered, please raise your hand.
>>
>> I envision a large community of collaborators, each with his/her own 
>> skills. When I decide to spend a week in Can Cun with the Mrs., I need 
>> to know that any problems my customers have are handled by competent 
>> professionals.
>>
>> This is an opportunity for someone.  Please bring us together with the 
>> goal of  servicing the customer.
>>
>> -- 
>> Michael Welter
>> Telecom Matters Corp.
>> Denver, Colorado US
>> +1.303.414.4980
>> mike at TelecomMatters.net
>> www.TelecomMatters.net
>>
> 
> Thought I might contact you but wanted to do some research first. Are
> you owned by:
> 
> Introspect Consulting, Inc. 
> 28445 LITTLE BIG HORN DR
> EVERGREEN, CO 80439-6352
> US
> 
> And if so, is that company really involved in sporting and athletic
> goods as described here:
> 
> http://goliath.ecnext.com/coms2/merc-compint-0000629846-Introspect-Consu
> lting-Inc.html
> 
> Just curious as to whom you are and whom I might be talking to.
> 
> Thanks
> 
> 
> 
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-- 
Michael Welter
Telecom Matters Corp.
Denver, Colorado US
+1.303.414.4980
mike at TelecomMatters.net
www.TelecomMatters.net