[asterisk-biz] DIDX Member Details, Upgrade Plans, Facts

[Mark]

Suzanne,

I agree with this last issue that you have as I sell Mexico Origination 
(toll free and local) .

Often times it involves hand holding the client through their 
configuration. I have sold Mexico

Origination that is connecting to all kinds of boxes, but if the user 
can not handle their end of it. The whole process is much more difficult.

The difficuilty lies in having the ability to determine when the problem 
is yours and when it is not.

Considering I am far likely to have more hours into tech support selling 
Mexico Origination to an Asterisk user than someone terminating into any 
other kind of device, I have from time to time considerd charging more, 
as they always think I can send them config files.

These Asterisk users however should reaalize that I am not selling them 
asterisk support, nor can I send them config files, as I do not use 
asterisk ANYWHERE at present!

Mark


Suzanne Bowen wrote:

>Dear Dovid,
>
>We're happy to see your ideas for improvement and the opportunity to
>respond.
>
>Please CLICK on any member ID, and see the following:
>1. The date the DIDX member signed up
>2. The total DID's they have offered
>3. Their rating (results of the documentation the member has provided to
>DIDX)
>
>Future plans include:
>Upgrading all members to a platinum scale for a few months at no charge.
>When this occurs, you will be able to view complete details of who the
>seller is, so that you can contact them directly if you wish.
>
>DIDX rolled out to the public in beta form on August 1, 2005; therefore, you
>can only view the membership since that date. In addition, some users signed
>up before the beta release. All DID's began to billed as of  August 1, 2005.
>
>I've noted that two DIDX members posted their concerns over the problems of
>providers leaving DIDX. One was refunded as always, according to the DIDX
>FAQ, for any DID that did not work for 30 days. The second member wanted us
>to fix his Asterisk server for free. We have never stated that DIDX
>including fixing its members' Asterisk servers. We referred this member as
>well as others to Digium.com. These are the facts.
>
>Thank You,
>Suzanne Bowen
>Super Technologies, Inc.
>DIDX - VoIP Solutions
>Pensacola, FL 32501 USA
>tel: 8504396611, 2127363719
>Skype ID:VPLSuzanne
>------------------------------------
>
>
>
>  
>
>>Hello List,
>>There has been a lot of critsicim lately about
>>DIDX.org. I think most of it was deserving. I think
>>that people here have posted in full truth as to what
>>has happend to them. A lot of thier practices are
>>shady etc. However I was thinking about it today and
>>as we know a majority of the problem is that sellers
>>go on there, sell DID's and pull out. This is
>>something that to an extent they can not control.
>>Anyways I was going to buy a DID from a provider that
>>I have been using for the past 9 months that has been
>>working great. I went to DIDX to see if the provider
>>was on there anf they were. The price on DIDX was $.50
>>chepaer per month (which add's up). I was thinking of
>>them maybe having a rating system on thier site for
>>companys that have been with them 3 Months, 6 Months
>>etc. problem free. Either way if you are going to buy
>>a DID from a provider that you use it cant hurt to
>>check there first to see if it's cheaper.
>>
>>Regards,
>>Dovid
>>PS Sorry for the spelling mistakes.
>>    
>>
>
>
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