[asterisk-biz] NuFone comes through

Mike Hammett asterisk-biz at ics-il.net
Fri Dec 8 11:00:59 MST 2006


Well, does HIPPA go into how Verizon, AT&T, Embarq, mom&pop, etc. 
run\operate their telco?  If your client is passing off to a telephone 
provider, does it matter what happens from there?


----
Mike Hammett
Intelligent Computing Solutions
http://www.ics-il.com


----- Original Message ----- 
From: "Steve Totaro" <stotaro at totarotechnologies.com>
To: "Commercial and Business-Oriented Asterisk Discussion" 
<asterisk-biz at lists.digium.com>
Sent: Friday, December 08, 2006 12:01 PM
Subject: Re: [asterisk-biz] NuFone comes through


>I guess it would but there are two variables that are out of the control of 
>the health care company.  Will Nufone (insert any provider) setup a VPN 
>tunnel with you and also, since you are bringing a 3rd party into the 
>equation (VoIP provider), there is no way to be sure of security.  Maybe a 
>direct VPN to a company like Global Crossing (insert any major telco) 
>terminated directly to their PSTN trunks?
>
> Thanks,
> Steve Totaro
>
> Mike Hammett wrote:
>> Wouldn't running everything through an IP-SEC tunnel solve any HIPPA 
>> requirement?
>>
>>
>> ----
>> Mike Hammett
>> Intelligent Computing Solutions
>> http://www.ics-il.com
>>
>>
>> ----- Original Message ----- From: "Tom Hayden" <haydenth at msu.edu>
>> To: "Commercial and Business-Oriented Asterisk Discussion" 
>> <asterisk-biz at lists.digium.com>
>> Sent: Friday, December 08, 2006 11:42 AM
>> Subject: Re: [asterisk-biz] NuFone comes through
>>
>>
>>> I'm pretty sure healthcare over VoIP does not meet HIPAA Standards
>>> particularly since you're not encrypting the information.  Our HIPAA
>>> privacy officer tells me that even unencrypted emails with healthcare
>>> information in them are not compliant (the reason why many large
>>> insurance providers now have https web email gateways).  You might
>>> want to consult with your privacy officer.
>>>
>>> -- 
>>> Tom
>>>
>>> On 12/4/06, Steve Totaro <stotaro at totarotechnologies.com> wrote:
>>>> Jamie Garrison wrote:
>>>> > I just wanted to let the asterisk community know that NuFone has
>>>> > delivered service to us where others (Broadvoice, PlainVoIP and
>>>> TxLink
>>>> > to name a very few) have failed.
>>>> >
>>>> > We have been working on  a complex PBX integration project at health
>>>> > care facility in Texas for way too long now.  After failed attempts
>>>> > with other Asterisk friendly providers, I was able to encourage my
>>>> > boss (and his bosses) to give NuFone a try, despite the issues they
>>>> > have had.
>>>> >
>>>> > A last month we ported over a few non-critical numbers just to see
>>>> how
>>>> > things went.   The porting process took about 8 days and we had
>>>> > absolutely no down time due to Greg Merriweather's attention to
>>>> detail
>>>> > with our configuration.
>>>> >
>>>> > Then when Greg got stumped with a Zaptel configuration issue, the
>>>> > notorious JerJer was brought in.  After he grumbled about our
>>>> > configuration (we did make samples), Jeremy cleaned things up
>>>> > immensely and made the system purr.  I have learned quite a lot from
>>>> > him, even with his direct, off-the-cuff method of operation -- 
>>>> which I
>>>> > have started to enjoy, since he has got the job done where others
>>>> have
>>>> > failed.
>>>> >
>>>> > We have since ported all of our numbers over to NuFone and are fully
>>>> > confident they are able to provide us the service we need. I know
>>>> > NuFone has had their problems in the past, but from my point of view
>>>> > things have changed.  If you have written off NuFone before, you
>>>> > really should consider giving them a second look now.
>>>> >
>>>> >
>>>> > ####
>>>> >  JG
>>>> >
>>>> I wonder if VoIP over the public internet meets the HIPAA standards?
>>>>
>>>> As for Nufone, no comment.
>>>>
>>>> Thanks,
>>>> Steve
>>>>
>>>
>>
>
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