[asterisk-biz] Slightly off-topic: Opinions of Comcast and Bellsouth?

[Alistair Cunningham]

Thanks; it looks like the responses we've had so far both on and off 
list recommend Comcast over Bell South.

Alistair Cunningham,
Integrics Ltd,
+44 20 799 39 799
http://integrics.com/


GlobalOfficePhone wrote:
> Please see below:
> 
> On 8/23/06, *Alistair Cunningham* <acunningham at integrics.com 
> <mailto:acunningham at integrics.com>> wrote:
> 
>     Does anyone have an opinion of:
> 
>     1. Comcast Cable
> 
> 
> I have used Comcast for more than 12 years, before they were Comcast. It 
> was MediaOne, then AT&T Broadband, and now Comcast.
> 
> Based on the experience of my circle, Comcast Customer Service 
> experience varies from region to region. In my area, most of the people 
> I deal with are the original MediaOne or AT&T Broadband. For, a cable 
> company, they are extremely friendly and responsive - on the phone, in 
> person, and at their local location.
> 
>     2. Bellsouth DSL
> 
> 
> No experience; however, my customers who use Verizon DSL in our area 
> have had many frustrating days and nights.
> 
>     for residential internet and VoIP service? I'm particularly interested
>     in reports on:
> 
>     1. VoIP voice quality.
> 
> 
> Very good. It is my primary residential line.
> 
>     2. Any NAT or firewall problems with SIP.
> 
> 
> None that I am aware of. I use the cable modem with a wireless router. 
> My ATAs and IP Phones  use STUN
> 
>     3. How long they take to install the service from date of order.
> 
> 
>  Don't know now. I installed it 12 years ago. Although, they come out to 
> my place for a service call within a day or two.
> 
>     4. How friendly they are to 3rd party routers and firewalls.
> 
> 
> Over the years, I have used various  residential routers with NAT and 
> have had no problems.
> 
>     --
>     Alistair Cunningham,
>     Integrics Ltd,
>     +44 20 799 39 799
>     http://integrics.com/
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