[asterisk-biz] voipsupply.......
Bob Smith
bureau at inmte.com
Wed Aug 9 18:21:55 MST 2006
#1.. relation to BUSINESS list is a ip hone and ATA wich are both
asterisk related , mainly #1 provider for hardware all of you are using
. almost.
#2 sorry for list post , but coudnt get ahold of them .
#3 ill contact you cory wont be long.
\Cory Andrews wrote:
> In Bob's defense, the situation might have been exacerbated due to the
> fact that the sales rep he mentioned in his email has been out of the
> office for about a week on a personal leave. Protocol is for someone
> else in sales to monitor a colleague's email in the event of absence,
> but he may well have sent a few emails that went unanswered.
> I believe Bob got the follow-up he was looking for, but in the event
> you are still not on the path toward a resolution of your issue,
> please contact me offline. I was researching it out of curiosity and I
> tried cross referencing your contact name and email address against
> our customer db and came up empty. I can't determine your company name
> as your email address is an anonymous, yahoo type email.
> In any event I apologize for any miscommunication. I assume you meant
> for the sales rep to ship your order on your shipper's account,
> otherwise we would not have had that information at all. I cannot
> explain how a single charge of $260 for overnight delivery of an "ATA"
> could have occurred, let alone two charges.
> I ran a Fedex retail/rack rate check, rounded all the way up to 4lbs,
> and not knowing your location, chose Saskatchewan because it looks
> pretty far away, isolated and expensive. The retail rack rate for
> International Priority comes to $90.
> Anyhow, if you still need assistance I am happy to intercede.
> Thanks,
> Cory J Andrews
> ++++++++++++
> VOIPSupply.com
> 454 Sonwil Drive
> Buffalo, NY 14225
> ++++++++++++++
> voice - 800.398.VoIP X3402
> email - Cory at VOIPSupply.com <mailto:Cory at VOIPSupply.com>
> AIM - B2CORY
>
> ----- Original Message -----
> *From:* calvis <mailto:calvis at itechgroup.com>
> *To:* 'Commercial and Business-Oriented Asterisk Discussion'
> <mailto:asterisk-biz at lists.digium.com>
> *Sent:* Wednesday, August 09, 2006 6:57 PM
> *Subject:* RE: [asterisk-biz] voipsupply.......
>
> When I first saw this post my first thought was, “Humm, he must be
> a neophyte in business world.”
>
> Mistakes happen all the time, and reputable companies will fix the
> mistakes but you need to follow up in the proper channels.
>
> Instead of trying to solve the problem with the source he let off
> a big scream in public. This idiotic approach could possible cause
> you more harm than good.
>
> ------------------------------------------------------------------------
>
> *From:* asterisk-biz-bounces at lists.digium.com
> [mailto:asterisk-biz-bounces at lists.digium.com] *On Behalf Of *bob
> murphy
> *Sent:* Wednesday, August 09, 2006 3:14 PM
> *To:* email at mattruby.com; Commercial and Business-Oriented
> Asterisk Discussion
> *Subject:* Re: [asterisk-biz] voipsupply.......
>
> Okay,
>
> Educational? Maybe. Vindictive? Sure seemed like it. A Little move
> we used to call "Throw em under the Bus" in front of peers and
> you'll get em hoppin.
>
> A great strategy for getting a quick response. However, ill
> feelings may arise in the relationship. Use this move VERY sparingly.
>
> On 8/9/06, *Matthew Rubenstein* <email at mattruby.com
> <mailto:email at mattruby.com>> wrote:
>
> I found the report of shipping hassles affecting the timing and
> cost of
> hardphones educational. The level of detail in the complaint was a
> little embarassing, but seeing the insides of a problematic business
> transaction supporting Asterisk seemed to me ontopic for "Asterisk
> Business".
>
>
> On Wed, 2006-08-09 at 17:50 -0400, Andrew Joakimsen wrote:
> > You should contact UPS and inform them of the fradulent use of your
> > account, I'm almost sure they cannot charge you for a package
> that was
> > not shipped by you.
> >
> > What this has to do with Asterisk or any sort of VoIP is beyond
> me...
> >
> > On 8/9/06, Bob Smith <bureau at inmte.com <mailto:bureau at inmte.com>>
> wrote:
> > > Garret , we got a problem justin who actually said himself he did a
> > > mistake. went and shipped canada overnight instead of
> express..using our
> > > account #
> > > now.. ups wants 260$ for 1 ata shipping.. we are not going to
> pay this.
> > >
> > > he made mistake and not us.. you guys will assume this i fear as we
> > > don't intend to pay ups for ustins mistake.
> > >
> > > not only that but now my client is getting a 260$ bill also.
> > >
> > > Please take care of this,
> > >
> > > 2 * 260$ =520 .. 520$ bvucks for 2 orders is not right and you
> know it..
> > > we agreed on express wich was 45$..
> > >
> > >
> > >
> > > Garrett Smith wrote:
> > > >
> > > > Hello List:
> > > >
> > > > I am looking to move a nice quantity of Cisco CP-7940G's. If
> anyone
> > > > purchases these in volume (say 25+) drop me a line and we
> will make a
> > > > deal!
> > > >
> > > > Thanks!
> > > >
> > > > Garrett Smith
> > > >
> > > > Director of Business Development
> > > >
> > > > VoIPSupply.com
> > > >
> > > > -- a division of B2 Technologies, LLC
> > > >
> > > > gsmith at voipsupply.com <mailto:gsmith at voipsupply.com>
> <mailto:gsmith at voipsupply.com <mailto:gsmith at voipsupply.com>>
> > > >
> > > > (716) 250-3408 Direct
> > > >
> > > > (716) 630-1548 Fax
> > > >
> > > > (716) 903-9495 Cell
> > > >
> > > >
> ------------------------------------------------------------------------
> > > >
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> (C) Matthew Rubenstein
>
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>
> --
> Bob Murphy
> Principal
>
>
> Arreva Communications
> www.arrevausa.com <http://www.arrevausa.com>
>
>
> 949-349-0218-Direct
> 949-349-0209-Fax
>
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