[asterisk-biz] Hosted PBX

[Alistair Cunningham]

Michael C. Hughes wrote:
>you could be in business by tomorrow.

Michael,

If you can start a hosted PBX business in one day, I'll be impressed! 
I'd say a typical time scale for Enswitch customers starting hosted PBX 
services is:

- 1 to 2 months from contacting us to placing an order. During this 
time, the customer is exploring the demo system we give them, evaluating 
the market, drawing up a business plan, getting quotes for hosting, 
hardware, termination, etc.

- 1 week to order hardware.

- 1 to 3 days for us to install Enswitch depending on system size.

- 1 to 3 months to test, run pilot users, train support staff, write 
marketing material, etc. During that time, Integrics is often 
customising Enswitch to fit the customer's billing model, adding 
features specific to them, etc.

This comes to a total of 2 to 6 months, which I think is reasonable for 
starting a new business venture. Some of our customers do it faster, in 
a week or two, but they have everything ready go (particularly with 
regards to support staff and marketing) when they contact us, and they 
know exactly what they want.

If you do it all yourself, starting with bare Asterisk, you probably 
need to double that time to get to the same level of service. Routing 
calls is only a small part of running a hosted PBX business.

Alistair Cunningham,
Integrics Ltd,
+44 20 799 39 799
http://integrics.com/