[asterisk-biz] call forwarding with voice prompts

[Chris Polk]

every call after the user deactivates call forwarding should go to the sip extension.
 
  ----- Original Message ----- 
  From: Alexander Lopez 
  To: Commercial and Business-Oriented Asterisk Discussion 
  Sent: Saturday, April 22, 2006 7:50 PM
  Subject: RE: [asterisk-biz] call forwarding with voice prompts


  When you mean the SIP exten needs to be dial, does that mean on the same call that the agent is cancelling the forward on, or once the forward is canceled, all subsequent calls will go to the Sip exten instead of the forwarded number?

   

   


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  From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Chris Polk
  Sent: Saturday, April 22, 2006 10:53 PM
  To: Commercial and Business-Oriented Asterisk Discussion
  Subject: Re: [asterisk-biz] call forwarding with voice prompts

   

  if a user dials in, and forwards their extension to a number i.e cell or home via zap, then when they are done working, or traveling, call back in and deactivate call forwarding, the sip extension needs to be dialed.

   

  Chris Polk

   

   

   

   ----- Original Message ----- 

    From: Alexander Lopez 

    To: Commercial and Business-Oriented Asterisk Discussion 

    Sent: Saturday, April 22, 2006 7:23 PM

    Subject: RE: [asterisk-biz] call forwarding with voice prompts

     

    I am stuck on 'need it to go back to their extensions.." what do you mean by that can you elaborate of give us an example of how a call would transpire?

     

     


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    From: asterisk-biz-bounces at lists.digium.com [mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Chris Polk
    Sent: Saturday, April 22, 2006 10:11 PM
    To: asterisk-biz at lists.digium.com
    Subject: [asterisk-biz] call forwarding with voice prompts

     

    Hi:

    Forgive me if this is the rong place to post this,

    I am setting up asterisk for a company that has blind technical support persons.

    They are based all over the country, they have local extensions, and The pbx we are replacing has the options for them to

    call in, that's not a problem, but here is whare I am stuck

    I need then to be able to hear "to forward your calls, press 1, to disable call forwarding press 2

    when they press 2 or what ever the ivr looks like,, need it to go back to there extension.

    Any help would be grately appreciated.

     

    Chris Polk

    Network Administrator,

    HumanWare USA Inc.

    http://www.humanware.com

    chris.polk at humanware.com

     


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