[Asterisk-biz] Looking for a configuration software

[smbPBX]

Jason,

AMP is a wonderful product. I struggled with Asterisk for about a year. Now,
I can focus on what I need done rather than figuring out how Asterisk works.
For exampe. I would have never dreamed of configuring multiple trunks and
devising an LCR scheme without AMP. Although, since I am not Linux savvy, I
had to wait to use AMP until Asterisk at Home appeared on the scene.

I am looking forward to trying out the 1.10.009 features.

What attracts me to PhoneCALL is its multi-tenant capability. Yes, I know,
you added "multi-tenant" capability some time ago. But, as you know (there
is much on your forum about this including suggestions for improvements) it
is very limiting. But again, with AMP, because I can focus on the
application, I have been able to configure a working muti-tenant capability.
I would have never been able to do this with plain Asterisk.

While I have only tried the PhoneCALL demo, its user interface does look
more intuitive for an average office manager without much telecom or IT
knowledge. My stumbling block with PhoneCALL is an equivalent of
Asterisk at Home for PhoneCALL - a self installing script.

To appreciate the power of easy install of AMP via Asterisk at Home (I was
never able to install AMP before Asterisk at Home), one need only look at the
activity on Asterisk at Home and AMP forums. Since Asterisk at Home took off,
posts on AMP forum have come to a screeching halt while posts on A at H have
sky rocketed.

This small observation simply reinforces the comments made by Colin
Andersonin this thread - for Asterisk to take off, we need a GUI that
is simple,
simple, and simple. It doesn't have to preclude experts who want to use vi,
which is the case with AMP.

Finally, one more striking observation: the posts on A at H are more about how
to deploy and use Asterisk in many different business situations. In
contrast, the nature of the posts on Asterisk Users list are more about how
to make Asterisk work.

The Gartner ivory tower people are in for a rude awakening in not so distant
future!!!

Regards,
smbPBX
On 9/28/05, Jason Becker <jason at coalescentsystems.ca> wrote:
>
> Colin Anderson wrote:
> > Demo looks very good. I like how you de-aggregate all of the various
> > functions i.e. you can add *just* a voicemail or *just* a phone, with
> AMP
> > it's kind of all or nothing. The multi-tenant is great.
>
> Just wanted to point out that with the release of 1.10.009 you do have
> more control over this. You can create just a User (and optionally
> Voicemailbox) or just a Device. And the Device can be any Asterisk
> supported technology. As an example I can create a Zap Device
> (Zap/[channel]/XXXXXXX) and associate it with my User (Extension) so
> that when I am out of the office when someone dials my extension it will
> ring my cel. When I'm back in the office I can turn this off so that my
> desk phone rings when my extension is dialed. The Device/User separation
> in 009 lays the foundation for features like find-me/follow-me, etc.
>
> Regards,
>
> --
> Jason Becker
> Director & CEO
> Coalescent Systems Inc.
> Enabling Open Source Telephony
> 403.244.8089
> www.coalescentsystems.ca <http://www.coalescentsystems.ca>
> _______________________________________________
> Asterisk-Biz mailing list
> Asterisk-Biz at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-biz
>



--
Regards,

smbPBX
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