[Asterisk-biz] Multitenant PBX configuration

[Jonathan k. Creasy]

________________________________

From: asterisk-biz-bounces at lists.digium.com
[mailto:asterisk-biz-bounces at lists.digium.com] On Behalf Of Alex
Epshteyn
Sent: Wednesday, September 28, 2005 5:01 PM
To: 'Commercial and Business-Oriented Asterisk Discussion'
Subject: [Asterisk-biz] Multitenant PBX configuration

 

We are adding multi tenant capabilities to Asterisk PBX Manager
http://www.thirdlane.com/opensource.htm#manager, and would really
appreciate input from the list. Here are a few questions.

 

1)       Would you find it useful to have multi tenant system with file
based configuration (which is what PBX Manager is currently) or database
/realtime configuration would always be required for your typical multi
tenant setup?

 

2)       Would you prefer the system where all the management be
performed by one "super admin" or you would prefer that each tenant
would have their own administrator with a separate login, etc. Would you
prefer to have both, in which case which functions would you allow for
the tenant administrator?

 

3)       Assuming that the tenant has to be selected first, would you
prefer the GUI display only the tenant's extensions, phones, maulboxes,
etc, or all of these as well as a filed showing which tenant they belong
to? Note that all the lists are displayed when selection arguments in
scripts assigned to extensions or menu items, so showing everything may
be too much.

 

4)       Should outbound trunks be defined for each tenant or shared?

 

5)       Would a simple convention of prepending tenant name to phones,
voice menus, queues, voicemail contexts, etc work for you?

 

6)       Would you prefer to share the music on hold (where various
classes and playlists could be defined and assigned to any tenant) but
not strictly separated by the GUI or have a strict separation (when each
class can only be used by one tenant). 

 

7)       What about sharing conference rooms?

 

 

You can look at the demo of our current software at
https://thirdlane.amer.net:10000/asterisk, Any other requests or
suggestions, for the multi tenant and single tenant versions of software
are welcome.

 

Thanks,

 

Alex

 

 

 

 

 

 

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