[Asterisk-biz] Multitenant PBX configuration

[Alex Epshteyn]

We are adding multi tenant capabilities to Asterisk PBX Manager
http://www.thirdlane.com/opensource.htm#manager, and would really appreciate
input from the list. Here are a few questions.

 

1)     Would you find it useful to have multi tenant system with file based
configuration (which is what PBX Manager is currently) or database /realtime
configuration would always be required for your typical multi tenant setup?

 

2)     Would you prefer the system where all the management be performed by
one "super admin" or you would prefer that each tenant would have their own
administrator with a separate login, etc. Would you prefer to have both, in
which case which functions would you allow for the tenant administrator?

 

3)     Assuming that the tenant has to be selected first, would you prefer
the GUI display only the tenant's extensions, phones, maulboxes, etc, or all
of these as well as a filed showing which tenant they belong to? Note that
all the lists are displayed when selection arguments in scripts assigned to
extensions or menu items, so showing everything may be too much.

 

4)     Should outbound trunks be defined for each tenant or shared?

 

5)     Would a simple convention of prepending tenant name to phones, voice
menus, queues, voicemail contexts, etc work for you?

 

6)     Would you prefer to share the music on hold (where various classes
and playlists could be defined and assigned to any tenant) but not strictly
separated by the GUI or have a strict separation (when each class can only
be used by one tenant). 

 

7)     What about sharing conference rooms?

 

 

You can look at the demo of our current software at
https://thirdlane.amer.net:10000/asterisk, Any other requests or
suggestions, for the multi tenant and single tenant versions of software are
welcome.

 

Thanks,

 

Alex

 

 

 

 

 

 

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