[Asterisk-biz] VOIP Supply

[Nathan C. Smith]

I've ordered from Voipsupply many times, they are the supplier I look to
first for VOIP needs.  Although I usually use ground shipping, the time or
two I used two-day the products arrived on schedule.

Voipsupply watches this list and I think they are concerned for their
customers.  Perhaps they need to tune their policies and procedures for
priority shipping?  Personally I find it remarkable that any company can
deliver product the next day.   

I realize you have endured some frustration, but I would encourage you to
give Voipsupply another try.  They are supportive of the Asterisk community
and often give this list some special offers.

-Nate


-----Original Message-----
From: Dovid B [mailto:Asterisk at Dovid.net] 
Sent: Sunday, September 11, 2005 2:56 AM
To: asterisk-biz at lists.digium.com
Subject: [Asterisk-biz] VOIP Supply


Hello List,
I haved used VOIP supply several times for myself and twice for clients.
When I ordered for myself I ordered ground and it took a few days to come. I
did two systems in Florida. The first time I ordered everything over night
and nothing came the next day. I called them that day and they said they
were sorry. They sent it out and it came two days later. Two weeks later
(last week) I ordered from them again. I ordered on Friday Morning. I
ordered everything for Saturday delivery. They said it would be there no
problem. I ordered 1 - TDM400P, 4 Polycom 501's and 2 Sipura SPA-841's.
Nothing came on Saturday. Since it was a holiday Monday they were closed.
Tuesday morning all I got was the TDM400P. I called them and they said they
were sorry and that "they forgot" to ship it out. They said they were sorry
and that it would be there the next morning. The next morning all I got were
the two SPA-841's. I called them again. They said they were sorry again and
I would receive the rest of the order the next day. Thursday afternoon at
about 4:00 PM I got the Polycom's. Has anyone else had problems with them ?
They seem to be pretty reputable yet this is the second time they did it to
me. The client had to pay to keep me in town. Does anyone know of any other
places that sell VOIP equipment that are reliable ? Thanks. David PS I
forgot to mention that they did credit me for the shipping (they gave it
free). Though it really doesn't help when you have a pissed off client that
needs to get work done.