[Asterisk-biz] alternative to efax needed

Kevin Sexton sexton at telephonyware.com
Sat Sep 10 11:07:20 MST 2005


Another is MyFax.com.

I too got an unbelievable amount of fax spam with eFax.

--Kevin


> The only good thing I can possibly say about efax support is that it is
> so kind of them to hire so many mentally challenged folks.
>
> I have had a $12.95/month number with them for a few years. I get less
> than 25 faxes per month and about half of them are junk faxes. I used
> the send feature a few times but a few months ago it stopped working
> with firefox/linux so I just went ahead and plugged my hp all-in-one
> into a phone line for sending.
>
> Anyway, I recently logged into the account and changed the credit card
> on file. Because the outgoing prepay balance was below $2 they attempted
> to charge the card $10. I kindly asked them if they could just credit my
> usage balance 60 cents to make it $2.10 since I have no intention of
> ever using them for sending again. The result of this is a few emails
> explaining what I already know about the $2 threshhold triggering a $10
> charge. My messages to them have simply stated that if they won't credit
> me 60 cents I will cancel the service entirely.
>
> Anybody here offering good alternatives to efax/j2? Note that local DID
> is no longer much of a feature since nobody in US48 should be paying
> nore than 4c these days. Security is important. The simplest
> implementation I can think of is to only send notification email and let
> the subscriber pick up the file via https. I actually think that
> approach is best for SOHO voip-ers. I have seen call quality degrade
> while emails with large attachments are arriving.
>
> There are several other things I can suggest if anybody here is serious
> about getting into this market. I setup hylafax without problems over 4
> years ago. I had no problem getting it so email the faxes as a pdf
> attachment. The only reason I did not use it for production is that even
> with my centrex contract it did not make sense to dedicate a line for a
> dozen faxes per month. I believe the market for this type of service
> improves as fax usage declines.
>
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>


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