[Asterisk-biz] Need help Varion Card

[Paul]

Overly harsh.

My reading of Jeremy's post doesn't look like bashing to me. The user of 
the varion product shouldn't be asking other users for the manual. He 
should get it from varion. After that post he gets a reply "i try to 
contact them. but No reply." Looks to me like your own customer is the 
one who said something negative about you, not Jeremy. Suppose the reply 
had been "I found what I needed on their website after all. My mistake." 
That type of reponse would have been an admission that the vendor does 
support what they sell and the end user was so impatient that he wanted 
to waste other peoples time.

Asterisk wrote:

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>Jeremy,
>Please leave the sarcasm at home.  I see more than a few requests for help regarding Nufone on this mailing list - Don't you support what you sell your customers?  And, their are hundres of questions posted regarding Digium and Sangoma and Linksys and Dell hardware - Don't those vendors support what they sell?  I don't bash Nufone everytime someone asks a question about your service - I'd appreciate a return of the favor.
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>Ben.
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>i try to contact them. but No reply.
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>Dome C.
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>Jeremy McNamara wrote:
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>>Dome Charoenyost wrote:
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>>>Hi all,
>>>
>>>can someone give me varion card V400P manual. i try to setup with 
>>>ISDN PRI. but don't work.
>>>      
>>>
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>>Your vendor doesn't support what they sold you?
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>>Jeremy McNamara
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