[Asterisk-biz] Opinions and experiences with ICSTEL

[Vahan Yerkanian]

Santos and others,

For what it's worth, don't do business with them. I was also thrilled by 
their GSM gateway and it's cost and ordered one. Not talking about they 
charged double price for the sample, it appeared a poorly designed GSM 
adapter that you sometimes see in rural areas for the pay phone setups.

Basically it's a single FXS to GSM kind of box where you connect regular 
analog phone and put a gsm sim card(with no pin number set) into its 
slot. No ethernet ports nothing. Came with gsm antena, power adapter and 
has a backup battery inside for when you lose power.

There was no documentation included, I later received a poorly written 
english translation in .doc format.

Was supposed to work out of box, but the unit I received was dead brick 
imho as it didn't accept any sim card from any of local gsm providers, 
it was just the same dead silence with no or a sim card inserted. 
ICSTELL refused to replace or refund the sample and then stopped 
replying to my emails to sales at icstel.com. I'm using it as a door brick now.

The "support" was barely speaking(and understanding) English and while 
they have their bank account in France, this is Chinese manufacturer.

If you wish I can send you my correspondence with them off-list.

HTH,
Vahan


Santos wrote:
> Anyone here have opinions and  experiences to share about ICSTEL?
> http://www.icstel.com/
> 
> They appear  sometimes on the news  page of voip-info.org. I received a
> couple of replies from them, but nothing more. They have a couple of
> intersting products but they appear to be dead/not responding, however,
> they keep posting new products on voip-info.org. How they expect to sell
> if they behave like this?...
> 
> I have a price list from them, the prices are cheap. I'm particullary
> interested on their analog GSM gateway because of its price...  Any
> opinion/experince would be welcome.
> 
> 
> Santos
> 
> 
> 
> 
> _______________________________________________
> Asterisk-Biz mailing list
> Asterisk-Biz at lists.digium.com
> http://lists.digium.com/mailman/listinfo/asterisk-biz
> 
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