[Asterisk-biz] DIDX.org responds...

[Muneeb Iqbal]

Hello Paul,

Thanks for Correcting.

Mr Martin WAS refunded the full amount.

Question: What is the QoS on the service since DIDX manages the exchange but
does not own the DID's?

Answer: Each DID is tested before being added on the network. If the DID
does not work any day, the failure is logged. You the Buyer and the Seller
receive an email of this matter. If this occurs 3 days in a row, we will not
pay the Seller because of the outage for that duration. We will not charge
you for that month.



Question: Can I Check the DID before I buy it ?

Answer: You can check each DID for 36 hours. If you don't like it, you
remove it before the 36 hours ends. You will get an instant refund. 36 hrs
after the sale, the sale is final.

Question: How does DIDX make money?

Answer: First, we markup 5 -10% of the DID's original price. Second, another
DIDX customer buys it from you. This markup covers our Internet bandwidth
usage and support costs. We are not reselling. We are an exchange.



-----Original Message-----

From: asterisk-biz-bounces at lists.digium.com [*
mailto:asterisk-biz-bounces at lists.digium.com*<asterisk-biz-bounces at lists.digium.com>]
On Behalf Of Paul

Sent: Thursday, December 01, 2005 3:02 AM

To: Commercial and Business-Oriented Asterisk Discussion

Subject: Re: [Asterisk-biz] DIDX.org responds...

Amyn A. Ghulamali wrote:

> Dear Mike,

>

> Mr. Martin O Shield was given an entire refund even though he agreed

> to the terms and conditions under which I quote *_"that there will be

> no refund as we are not the end vendor!"_*

If you accept the money, you are responsible. You might have excellent
grounds for legal action aginst your vendors but you are responsible. Ask
any lawyer to explain the concept of "consideration for services". I think
he will tell you that you have to refund money and hope to get refunds from
vendors who do not provide the services.



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