[Asterisk-biz] Tomtelecom

trixter aka Bret McDanel trixter at 0xdecafbad.com
Sun Nov 20 05:23:08 MST 2005


On Sun, 2005-11-20 at 12:56 +0100, janvb at caselaboratories.com wrote:
> The challenge with this is that both VISA and MasterCard have a policy 
> that if you paid volentary the transaction is legal. Meaning that it is 
> a contractual despute that needs to be solved which they will ask you to 
> sort out yourself.
> 
My bank was accomodating when I mentioned that I felt it was merchant
fraud (deceptive billing) and they infact agreed becuase they handled
the case differently than a mere disputed transaction.


> What I in person would consider is freud charges. (1) Evaluate if it can 
> be classified as freud, and (2) contact the provider and confront him 
> with a threat of putting in charges for freud unless you get your money 
> back. If he don't file charhes at the local police office.
> 
In america you have to be careful if you threaten to turn someone into
law enforcement if they dont perform a certain action for you its called
blackmail.  There are usually no exceptions in the law itself (although
generally there is in the fact that prosecutors wont file charges under
normal circumstances - a difference between what the law states and how
its enforced).

You normally are required by your cardholder agreement to work it out
with the merchant first, if that fails you do have a fallback of
disputing it.  
-- 
Trixter http://www.0xdecafbad.com     Bret McDanel
UK +44 870 340 4605   Germany +49 801 777 555 3402
US +1 360 207 0479 or +1 516 687 5200
FreeWorldDialup: 635378
http://www.sacaug.org/ Sacramento Asterisk Users Group
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