[Asterisk-biz] Who uses only VOIP for their business?

[Andrew Kohlsmith]

On Thursday 17 November 2005 08:30, alex at pilosoft.com wrote:
> a) at least you can talk to someone who will troubleshoot the problem. It
> is quite possible that the truck roll is not required to solve the
> problem. Fair comparison would be if you called 611 and they said "sorry,
> call tomorrow".

More often than not that is the answer.  "We'll have someone out on Monday to 
look at it."

> b) if you have a PRI, yes, they would come out *immediately*. Mean Time To
> Repair on that is 4 hours.

True.

> > Funnily enough, I get better service out of data carriers than voice
> > carriers.  Of course, you can probably buy 24/7 voice support service
> > from Bell, but you'd die from sticker shock.  :-)

> Just buy a PRI

As I said, you'd die of sticker shock.  We're in a Tier 4 rate group, which is 
the "don't use the lube" rate group.  No other carrier will touch us up here 
for voice.  (519 291 NPA/NXX)

-A.